Pros
They are extremely great about inclusivity and they have support groups that you can join for additional support and to network with others who might be going through the same thing or identity as one way. These groups would be amazing if the job itself allowed for you to have time to join the meetings like others in higher roles are able to.
Cons
Very low compensation for high and unrealistic expectations. The volume of claims is constantly increasing and staff is short, likely due to the lack of pay for the amount of hours that you put in that you aren’t compensated extra for. You will be treated like a number to push to close claims but even with the ideal numbers, it will never be enough for a break and it never slows down. If you need time off, your work won’t be touched when you leave and most things will be on fire when you get back. Zero support and understanding from leaders who simply want to do the most minimal and expect you to do the most and figure out brand new situations in claims on your own.