Progressive Insurance reviews

Job progression is after a year, not 6 months. New employees, its 18 months. Not enough time between calls. Secretive pay increase at promotions (pay increase are only $1). Manipulating CS employees to upsell. Owned by Vanguard Group. $1.3 Million to Fox News. Managers are encouraged to manipulate employees into performing. Adding people to policies without permission of customer. Getting yelled at by customers for major avoidable price increases.

Everything is wrong with this company. Why ask new employees during the first week of training “what area do you want to work in?” I was just hired!!! 1st week overheard employees comment “how long do you think they’ll last? Top heavy. Far too many supervisors and managers. Probably 10 to 1 ratio. Be prepared to be plug in like a computer. Everything you do is monitored and analyzed by various software programs. Then the supervisors and managers spend all day reviewing useless reports instead of “doing meaningful work”. Claim investigation requirements are in place to delay payments as long as possible to benefit the shareholders. A simple claim is investigated as a multi fatality instead of a quick investigation, pay and close. Then management wants to know why you haven’t closed that many claims.