Progressive Insurance reviews

The amount of claims we were excepted to take care of was very unreasonable for me. Maybe other departments are different but my team all felt very over worked. I would often work from 8am to 8pm or later and still not get everything needed done, and then I would receive a poor review from my supervisor. I felt to do the job well I needed less claims per day to be able to give good service to our clients.

Diary is overloaded daily, work life is not in balance, if you fall behind, you are told maybe this job isn't for you. You get claims up until you leave now and if you had prior engagements so couldn't work past your working hours, you will have a conversation from your supervisor about not meeting your contact goals. Pay used to make it worth it, but after Covid, Progressive refuses to acknowledge a cost of living increase is needed and many adjusters are struggling because they are already working 65+ and it's hard for them to find the time for a second job. Oh and health benefits are completely going down hill, many of us avoided using our new insurance because it was so expensive. So if you are someone who actually uses your benefits, keep that in mind.