Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,999 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Jul 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Support of upper staff is great H&R works with you if there are health issues Chance to move to other department(s) Optional mini bids several times a year for schedule changes Great benefits

Cons

Very draining job, mentally. There are some departments that are better, than others, but services is extremely exhausting. Even supervisors and management will tell you it takes a lot of strength to work in the services department. Callers can be brutal and rude. There are days where you don’t get but the 5 second break between calls going from one call to the next unless you use a break or extended aux.

2.0
Jul 13, 2023

RUN don't walk away from this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home Thats the only positive

Cons

We are responsible for over 200 claims at a time and are on salary. There is NO work life balance. When adjusters quit which they do quite regularly they're claims will get dumped on you on top of your own and you will have to stay until all of the work is done. You can only take time off if you have PTO which you only get 2 weeks a year And when you come back from PTO you are expected to make up all of the work that you missed for free While also doing all of you are work that's due for the week you're back. I don't know how it is legal But I know it is one of the biggest reasons people are talking about unionizing. Management will regularly have meetings where they tell you that we are doing better than every other competitor and we're taking in billions of dollars a month in premium And in the same breath tell us that we're not getting bonuses because of bad weather. When I first took the job I was told that every year they do a huge Christmas party, they do Team building days, have a summer party for employees.. they made it seem like a well rounded place to work however none of it is true. We were just told That if we want to do any fun employee team activity They expect us to fundraise or put in our own money. How good are you doing when you're asking your own employees To fundraise like we're elementary school students? It's humiliating and piles on to already feeling completely under valued.

1.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay at management level is okay Remote work inside the commercial organization

Cons

Annual salary increase is Pennie for non management Morale is low and management doesn’t address core issues We no longer follow our own core beliefs and values The opportunities are not their for new employees, please consider going somewhere else

Viewing 205 - 207 of 8,999 Reviews

Glassdoor has 9,268 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.