Progressive Insurance reviews

One of the metrics is unreasonable in that you ultimately have no control over the outcome, often times it feels like most callers are irate or your job duties will result in them becoming irate, the resource line you can call for assistance for me often made it more stressful as I would frequently get conflicting instructions or advice or the individual on that line will be condescending and unhelpful. Throughout training very clear expectations were set for options to transition to other depts. after and those were completely inaccurate.

The pay could be better.