- back to back calls every day
- training is a joke (they try to brainwash you into the internal culture to trick you into thinking Progressive is different than other companies… it’s not. Profit is their most important concern). They leave you to figure it out on your own after training. I’ve been selling insurance for almost 2 years and I still am not an expert. I still get confused constantly navigating the guidelines they love to rely on so much.
- work life balance could be better, especially for employees with serious illnesses who don’t qualify for FMLA.
- advancement opportunities are non-existent and difficult to obtain (they usually want you to work multiple phone based positions before you can really advance. Ie: sales and customer service/blended, or claims, etc). They know everyone wants off of the phones but don’t actually vocalize that or you get blacklisted.
- healthcare is ridiculous. High deductible plan sounds nice for your paycheck but horrible if you actually need it. $2700 deductible and $3700 individual out of pocket maximum. I am struggling to pay off medical bills plus my normal bills while working my butt off and seriously ill so I don’t lose my job.
- management is out of touch or just doesn’t actually care about the frontline workers being overworked and underpaid
