Progressive Insurance reviews

3.9

74% would recommend to a friend

(3,020 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

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3K reviews

Reviews about "Compensation"

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4.0
Feb 1, 2015

Claims Adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits: vacation time, 401k match, on-site health care at C/S office, yearly bonus, management is approachable

Cons

Unpredictable work load, work load is not always distributed equitably, stressed out co-workers, no stress-free ETB- your work piles up while you're out on vacation/leave, customers are rarely happy to talk to you

1.0
Jan 25, 2015

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

You can expect at least a cost of living increase year over year. The company offers gainsharing with all employees at different levels which provides a nice end-of-year bonus in profitable years. Most of the non-management employees I worked with were great people and many of them became good friends of mine.

Cons

The politics at Progressive are as bad as I've ever seen or read about anywhere. Workloads are unreasonable, pay is below industry average and the company has a track record for unethical behavior including using private detectives to infiltrate a church group to spy on a couple suing the company in back in 2007 (don't believe me, just Google it). There were constantly changing standards for how claims should be handled and very poor communication of those changes down from the corporate to regional to local levels. If you're willing to brown-nose and get in good with the right people, you'll be set. If not, you're in trouble.

1.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits once your able to use them. Other than that not a whole lot.

Cons

The pay is on the low end for the work required. Everyone tells you to do well and get out of the department it's impossible when the training is poor and they nit pick at little things. These little things could impact your end of year review causing you not to get a pay raise. The 10% differential literally comes out to be 5 bucks extra to work on the weekend it's a slap in the face to see it on your check that way. Customers are angry with you because of their claims representatives actions that have nothing to do with you. But because we're the pee ons we take the heat for them. People do your research there are better paying companies with better working hours. Definitely not worth the aggravation.

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