Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,001 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Mar 21, 2022

The ball was dropped repeatedly

Recommend
CEO approval
Business Outlook

Pros

401k 6% match Health insurance PTO

Cons

*Health insurance fees ($25 fee if you're not Covid vaccinated regardless of being remote and $60 Spouse fee on top of the standard charges) Fees are each check so bi weekly..... $170 in fees a month. . . . . . If you're married and want to be on the same insurance plan and choose not to vaccinate. *If you don't work the holiday you don't get paid. They give you extra PTO to pay yourself if you choose to. *They tell you their are bonuses in sales but those are few in far between. * Management is ridiculous

5.0
Jan 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The most inclusive Company i have ever worked for. They value every single employee regardless of background, race, culture, lifestyle. you will get reworded more for hard work than any single piece of credential paper you could show. Tons of different types of jobs which you are encouraged to apply and switch to if you are not happy with the current work you are doing.

Cons

It's an incredibly fast paced environment, some might consider this a pro but to others could be a con. In almost every single position there is a component of customer service, if you do not like engaging other people this is not the job for you. Policies and regulations are ever changing as laws and other regulating bodies change the environment for insurance meaning you will always be learning new things, to some this is a pro to others who just want a simple work day this is not the place for them.

2.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

I will say that many of the pros are no longer a thing… when I first started the work life balance was great. They were fully staffed, we got regular raises and it was easy to take off work. Right before covid hit that all went down the drain.

Cons

PTO. You don’t get it all at once, you get it every 2 weeks a few hours at a time. And if you don’t have it and you need it, you get an “occurrence” which keep you from being able to get raises or move into other positions. It’s a very stupid system. So you can “have” the PTO but they don’t let you use it. Work life balance. It used to exist. Pre-Covid. They have a system called Green Alerts that you can sign up for if you want. If they aren’t busy or have enough staff, you can get approved and get off early. It was such a nice surprise on those long crappy days. When covid hit. Never again. They are a legend now. Managers are a real 50/50 and charge pretty frequently. My first 2 were great and my 3rd was an a*****e. Didn’t care about us at all and only pointed out flaws. It was never what you did good, it was only the bad. Over worked. When covid hit, obviously a lot of people weren’t going to be coming back to work. They only relief anyone got was 1 month where those occurrence’s I mentioned earlier, didn’t hurt you. How generous… Scheduling. Biggest joke by far. Three things go into your schedule options. Performance, attendance and tenure. Tenure the lowest. But. Say you use FMLA. For a pregnancy, an injury, etc. while that is normally protected, you will get a BS schedule because it goes against attendance. I had a severe accident and had to use FMLA and one of the people on my team had a baby. Why should we get bad schedules because of that? Also, you can’t really change it. There are “mini-bids” where you can try to get a different schedule like 2 times a year I think but it’s the same criteria. Business Disruption Policy. When covid hit, obviously a lot of people were going to be sent home to work. So what did they do? They changed their BDP to better benefit them. When I say Business Disruption I mean power outages, internet outages, Progressive equipment failure, etc. Pre-covid, if it was PROGRESSIVE SUPPLIED equipment, you got paid. Because why should you have to suffer because they stuff sucks?? If it was your internet or your electricity, naturally you don’t get paid. When covid hit, they said, “nah, our stuff broke? Oh well. No money for you.” Lastly, the systems. Progressive systems and hardware are horrible. They break or crash constantly. The reason I am even writing this review right now is because my system went down in August. It’s now November. Have they fixed it? Nope. Am I getting paid for THEIR system being down. You guessed it. Nope. They have basically ghosted me at this point. An absolute joke of a company.

Viewing 289 - 291 of 9,001 Reviews

Glassdoor has 9,270 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.