Progressive Insurance reviews

This pandemic certainly changed my mind. Their bottom dollar was more important then the people who bring it with both customers and employees. Minimal support given to employees having to advance their own earned time if needing off. Being we were over 500 employees we didnt qualify for paid FMLA through cares act and this was the best they could do for a very minimal period. Now the demand to catch up on lost profits are landing on very stressed employees on the verge of loosing their jobs being demanded higher stats and having to take occurances. But you know single moms just have to deal with it. Not only this I've seen customers rates practically doubling on renewals just for getting 1 ticket. Why? So they can make up for the entire year of loss they took giving free insurance to people who took advantage of the programs given out like candy. Ask how many getting their premiums pushed off and then forgiven bought and added new cars and added them to the "Free" months and months they recieved. SMH. Employees are suffering and stressed with no real help while being abused by customers and now having to deal with unrealistic demands to increase sales with homeowners during a pandemic. Good luck I will be looking for a new home.

They aren't as "progressive" as they claim. The systems that they use are borderline archaic (they use 3 different software for time tracking...), they don't give you sick time unless you're in a state that forces them to (including COVID-related sickness), a good majority of the supervisors don't really care about you or your success (they are basically tenured and collecting a paycheck at that point), and don't even get me started on the "blended" role. My advice to those of you reading this, if you get hired at progressive as service or sales and they try to convince you to go blended, don't do it. It's a position with a LOT more work for literally no more pay in which they convince you to try because "it will help with your career advancement" and "it'll help diversify the every day task"... right. All it'll do is give you a lot more work and the ability for management to involuntarily volunteer you to do even MORE work when something happens (like COVID, in which we were volunteered to take over the job of another team that makes at least $4+ more/hr than you for only a $1/hr bump.)