Proservice Hawaii reviews

3.6

59% would recommend to a friend

(261 total reviews)

Ben Godsey

64% approve of CEO

53% positive business outlook

Proservice Hawaii has an employee rating of 3.6 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proservice Hawaii employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

261 reviews
1.0
Jun 26, 2019

Awful

Recommend
CEO approval
Business Outlook

Pros

Great team and I appreciate the love I got.

Cons

Awful management !!!!!!! They didn't care about employees at all.

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Proservice Hawaii Response
6y
Thank you for the feedback. I’m sorry to hear you didn’t have a good experience with your manager. We have high expectations for how our managers engage with their staff, and part of that is an expectation that everything we do comes from a place of caring and empathy. This clearly didn’t connect in your case; we will continue to invest in training all of our managers how to do better in the future.
1.0
Apr 1, 2019

Do not work at ProService Hawaii

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer free soft drinks and snacks.

Cons

Literally everything else Executive team leadership is non-existent The pay is low and they have no career advancement opportunities Half of the projects you work on will never see the light of day Politics run the organization - Your skill level and expertise mean nothing Management style is top-down, keep the foot on the neck of the employees and make them feel as inferior as possible Despite your expertise, you will be tasked with jobs that have nothing to do with your career. They frame it as "Pro First" but in reality they're cheap and don't want to hire additional people They refuse to invest in technology, instead demanding employees work twice as hard and inefficiently They sacrifice good service for growth and take on more clients than they can handle Fire drills are a daily norm, you never get to do your actual job Quarterly planning takes a month and it happens every quarter. You will be overworked until you're no longer useful then tossed aside

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Proservice Hawaii Response
6y
First, thank you for your feedback. It is hard to read, but without feedback it is hard to improve. We strive to be open and transparent in our decision making, priority setting and communication, but there is always room to improve. I’m sorry you didn’t experience this during your time at ProService. We care deeply about our company culture, and take pride in being one of the Best Places to Work for 13 years in a row, however we aren’t perfect and will continue to listen to all feedback in a relentless pursuit of improvement.
2.0
Dec 20, 2018

client services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some employees are well paid for their jobs

Cons

training is inconsistent, not professionally delivered and the level of training depends of how is assigned to you.

Viewing 169 - 171 of 261 Reviews

Glassdoor has 270 Proservice Hawaii reviews submitted anonymously by Proservice Hawaii employees. Read employee reviews and ratings on Glassdoor to decide if Proservice Hawaii is right for you.