Does Proservice Hawaii pay their employees well?

According to anonymously submitted Glassdoor reviews, Proservice Hawaii employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Proservice Hawaii. This rating has been stable over the past 12 months.

How satisfied are employees working at Proservice Hawaii?

59% of Proservice Hawaii employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Proservice Hawaii 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Proservice Hawaii?

Business Development Manager (7) , Implementation Consultant (7) , Payroll Services Coordinator (7) , Human Resources (6) , Migration Consultant (6) , Sales Operations Coordinator (5) , Inside Sales Representative (3) , Manager (3) , Office Coordinator (3) , Payroll Coordinator (3) , Payroll Services Consultant (3) , Sales (3) , Sales BDM (3) , Account Manager (2) , Analyst (2)

What are the pros of working at Proservice Hawaii according to real employee reviews?

"Great environment and culture." ((in 35 reviews)); "The people I work with are great and push me to get better as well." ((in 21 reviews)); "Great benefits" ((in 17 reviews)); "Work hard play hard attitude, good core values" ((in 15 reviews)); "Great team and I appreciate the love I got." ((in 11 reviews))

What are the cons of working at Proservice Hawaii according to real employee reviews?

"Low pay: If my review isn’t enough for you to consider another place of employment, please fight for higher pay." ((in 12 reviews)); "Poor leadership and unhelpful HR." ((in 9 reviews)); "No work life balance" ((in 7 reviews)); "Force feed the staff with their goals and initiatives and managers and directors are too afraid to tell the exec." ((in 5 reviews)); "Awful management !!!!!!!" ((in 5 reviews))

What are employees saying about Proservice Hawaii layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Proservice Hawaii layoffs and their outlook for job security at Proservice Hawaii in 2026.

What are the top reviewed Proservice Hawaii locations?

Honolulu , Hawai‘i Kai , Kahului , Kailua Kona , Oahu Island , Kenosha , Kaneohe , Orange , San Francisco , Las Vegas , Tacoma , Atlanta , Wildwood Crest , Egypt , Waikïkï , Hawaiian Beaches , Wailua , Hawaiian Acres , East Honolulu

Proservice Hawaii reviews

3.6

59% would recommend to a friend

(260 total reviews)

Ben Godsey

64% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Culture & values

3.3

Work/Life balance

3.3

Senior management

Proservice Hawaii has an employee rating of 3.6 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proservice Hawaii employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

260 reviews

1.0

Feb 22, 2022

Very shady company, please avoid!

Sales

Recommend

CEO approval

Business Outlook

Pros

Known in Hawai'i and has a solid product. The mission of the company is there, and ultimately they do help small and medium sized businesses. Good health insurance because of the nature of the service. Some people are rockstars and have a heart of gold.

Cons

Shady leadership, overworked staff, and a "culture" that forces people to work tirelessly for "Pro First". Shame for providing HR services and having such a toxic culture! There are a few executives that have "rumors" about them, and trust me they are true. When a leader comes into a new team and says "please don't believe the rumors about my 20 years here", you know its true.

Proservice Hawaii Response

4y

Mahalo for your comments and review. We appreciate the positive aspects about ProService that you call out - having a solid product, our mission to deliver the best local services to businesses of Hawaii, the benefits we provide our employees and the many high performing individuals we have throughout the company. Like most businesses of Hawaii, we had staffing and recruiting obstacles during the past two year pandemic, however, with a limited recruiting team, we were able to double the number of people hired in 2021 compared to 2020 to meet the staffing needs we have so we can continue to be responsive and serve our clients. ProFirst is one of our Core Values and it is about doing the right thing, knowing our goals and where we can each make a difference, giving it our all and not walking past problems. It is how we are able to serve our clients and employees to the best of our ability. Lastly, part of being ProFirst is speaking up and offering to help and provide suggestions when something isn't right. If you feel something isn't right, we encourage you to speak to your manager or your internal HR team to help make our company even better.

3.0

Aug 13, 2021

It Is What It Is

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Supportive co-workers that you can feel comfortable bonding with - Free food on many occasions - sometimes you don't even expect it - Great benefits, including generous PTO - sometimes you can even earn PTO based on incentive or a certain situation the company goes through - Good culture with reasonable core values to hold yourself accountable to your job - Small wins are celebrated quite a lot within teams and you can get bragged about by your peers when you do something no one thought they would ever need but turns out to be very helpful - Not sure if every team does this, but the team I work with is working with an entrepreneurial model where we have a bit more freedom to make decisions for ourselves - Although overtime is a norm, at least most managers will care enough about your life situations. Part of the company policy is to take at least one full week off, which I strongly agree with. - There are different Slack channels about different kinds of interests outside of work like memes, anime, cars, and even a channel dedicated to babies and pets. There's also a general channel for anything outside of work.

Cons

- Some things we do can be perceived as "cultish", so my comment about good culture is in reality a double-edged sword...it gets pretty cringe sometimes - Pay isn't great for the amount of effort workers put in (especially more notable for my salaried coworkers who work overtime on the regular - can feel a trap once that promotion from hourly hits) - Pressure to do certain things from executive leadership (they say you don't have to, but they really can get you to do it with enough pressure) - Hypocrisy from management (be wary of those who abuse the core values) - High turnover rate - many have been quitting lately and executive leadership hasn't been very stable - Related to the high turnover rate, it gets real crazy when the company is understaffed somewhere - Growth opportunities aren't "abundant" - strategic and calculated calls that seem bold and unusual on the outside seem to be more favored to gain that kind of attention - We're always forced to adapt to new things constantly - most notably unstable processes and sudden organizational changes

Proservice Hawaii Response

4y

Thank you for submitting a review of your experience with our PROhana! We appreciate the comments about the culture, team work environment, the colleagues you had the opportunity to work with, celebration of wins and more. We really do strive to provide an environment where everyone has input, everyone is welcome, and everyone has a part in the success of the organization. We strive to ensure our pay is equitable and competitive in the market. We continually look at this information and adjust accordingly. Many organizations are experiencing staffing issues and we aren't immune however we are doing what we can to ensure we have all the people and resources needed to serve our clients well and are always looking to add additional awesome talent to the team. We are also working to provide better insight to the many opportunities of growth throughout the organization. We can always do better and constantly strive to learn and grow and look forward to staying a best place to work in Hawaii.

3.0

Nov 30, 2018

Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management does try to make Proservice fun, but it seems almost cult like at times with the huge emphasis on the companies values. There are free breakfasts on Friday as well as casual Friday so thats pretty nice!

Cons

Very disorganized environment, I feel like they hire and plan the organizations needs very poorly. Employees seem to just be shifted around into positions and tasks that they didn't sign up for (which is fine but this should be emphasized during the interview process). Also, pay is poor even for Hawaii.

Viewing 25 - 27 of 260 Reviews

Jobs at Proservice Hawaii

Office Coordinator, Kapa'a

Workers' Compensation Claims Coordinator

Workers' Compensation Claims Adjuster