Question 1

Is Prudential a good company to work for as a Customer Service Associate?

Accepted Answer

Customer Service Associate professionals working at Prudential have rated their employer with 3.0 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of Prudential employees being 3.7 out of 5 stars. Search open Customer Service Associate Jobs at Prudential now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at Prudential.

Question 2

Does Prudential pay Customer Service Associate employees well?

Accepted Answer

Customer Service Associate professionals rate their compensation and benefits at Prudential with 3.9 out of 5 stars based on 25 anonymously submitted employee reviews. This is 2.6% better than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at Prudential.

Question 3

How happy are Customer Service Associate professionals working at Prudential?

Accepted Answer

70% of Customer Service Associate employees at Prudential would recommend their employer to a friend. This rating has increased by 233% in the past 12 months. Customer Service Associate professionals have also rated Prudential with a 2.6 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.2 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Prudential?

Accepted Answer

Financial Advisor (262), Director (148), Manager (109), Vice President (108), Insurance Agent (103), Financial Professional (99), Customer Service Representative (97), Financial Professional Associate (93), Life Planner (87), Intern (71), Software Engineer (60), Analyst (54), Financial Planner (54), Financial Consultant (53), Medicare Sales Agent (49)

Question 5

What are the pros of working at Prudential according to real employee reviews?

Accepted Answer

"Great benefits and investment into technology" ((in 619 reviews)); "The people are great that work at PRU and the company seems to genuinely care about their employees." ((in 403 reviews)); "Good work life balance and lenient" ((in 391 reviews)); "Great culture and work flexbility" ((in 212 reviews)); "Good pay if you can hustle and be self sufficient" ((in 211 reviews))

Question 6

What are the cons of working at Prudential according to real employee reviews?

Accepted Answer

"Poor management: They make you split your commissions with other advisors that have been with the company for a while." ((in 178 reviews)); "no salary to begin so its pretty sink or swim for the first two years." ((in 122 reviews)); "Commission only with charge backs and ( YOU ) must be the responsible one to log in at least 5 hours everyday" ((in 103 reviews)); "Bad Managers in the wrong roles." ((in 102 reviews)); "Senior leadership expectations are very unrealistic and selfish" ((in 62 reviews))

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