Is QVC a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at QVC have rated their employer with 2.6 out of 5 stars in 291 Glassdoor reviews. This is a lower than average score with the overall rating of QVC employees being 3.2 out of 5 stars. Search open Customer Service Representative Jobs at QVC now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at QVC .

Does QVC pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at QVC with 2.7 out of 5 stars based on 291 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at QVC.

What are the top reviewed jobs at QVC?

Customer Service Representative (291) , Order Entry Representative (53) , Customer Service Representative (CSR) (38) , Intern (32) , Customer Service (29) , Returns Processor (29) , Assistant Buyer (26) , Warehouse Associate (24) , Customer Service Specialist (23) , Manager (21) , Area Manager (20) , Order Services (20) , Warehouse Worker (20) , Equipment Operator (12) , Order Entry (12)

What are the pros of working at QVC according to real employee reviews?

"Great benefits and everyone there was like family." ((in 187 reviews)); "People,Convenience, Salary, Autonomy, Work from home" ((in 78 reviews)); "Great work life balance and a lovely place to work." ((in 63 reviews)); "The culture is great and they provide you a lot of time and help on the projects you need to complete." ((in 60 reviews)); "Great coworkers and often promote internally" ((in 38 reviews))

What are the cons of working at QVC according to real employee reviews?

"Low pay and a lot of calls." ((in 114 reviews)); "Poor management and pressure for statistics" ((in 87 reviews)); "Salary is low so it's not even worth your while to throw your wknds away." ((in 41 reviews)); "Just hope that you have a good manager" ((in 37 reviews)); "they dont record calls, supervisors do not really care, the tech they use for remote work is terrible and just full of glitches its actually alarming." ((in 33 reviews))

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QVC

Part of QVC Group

QVC Customer Service Representative reviews

2.6

19% would recommend to a friend

(291 total reviews)

David Rawlinson II

23% approve of CEO

20% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.6

Senior management

2.4

Career opportunities

Customer Service Representative employees have rated QVC with 2.6 out of 5 stars, based on 291 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. QVC is rated 26% below average by Customer Service Representative professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

291 reviews

4.0

Oct 30, 2025

General

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy hire, good benefits, good management

Cons

They can do better with the pay

3.0

Oct 28, 2025

Good Short Term

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy interview process and training.

Cons

You are timed on every call, and the customers can be extremely rude and difficult to deal with within the time constraints that the company wants to enforce. If you take your time to go above and beyond to help a customer, it backfires on you when it comes to performance because they want the customers off the phones fast, without regard to the specific situation.

4.0

Oct 24, 2025

WFH

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Discount on items / Work From Home. Mondays off.

Cons

Average handle time / #iykyk

Viewing 13 - 15 of 291 Reviews

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Jobs at QVC

QVC Customer Service Specialist - 2nd Shift

Talent Service Coordinator (US)

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QVC Customer Service Representative reviews

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Good Short Term

WFH

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