The company, while having been around a long time (30 years?), is still pretty small, and despite its age, has rather immature processes in all departments. This could be seen as a pro though, since an opportunity to make positive impacts on efficiency and bottom line through tiny actions will cross your desk every single day. The biggest negative? The industry - mailing. The future of postal entities around the world is uncertain, and development is at the mercy of regulatory changes with fixed deadlines. The company is also acquiring other technologies and companies to stay competitive in the shrinking mailing market, which causes churn while the company assimilates new people, processes and technology. None of this is insurmountable, but it does make for a lot of moving parts. I have heard some people complain about having too much work or feeling like they don't have power to change things. However, while I feel like I have more work than I can deliver right now, that situation exists because I signed up for it myself, and my senior management has always responded to my concrete requests for assistance - I feel that I'm in control of where I take my career.