Does Qualfon pay their employees well?

According to anonymously submitted Glassdoor reviews, Qualfon employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Qualfon. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Qualfon?

41% of Qualfon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Qualfon 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Qualfon?

Customer Service Representative (283) , Customer Service Representative (CSR) (120) , Customer Service Agent (36) , Call Center Agent (25) , Customer Service (16) , Sales Representative (16) , Customer Service (CSR) (15) , Call Center Representative (14) , Licensed Insurance Agent (12) , Agent (10) , Sales Agent (10) , Operations Supervisor (9) , Supervisor (9) , Manager (8) , Technical Support (8)

What are the pros of working at Qualfon according to real employee reviews?

"great people to work with" ((in 48 reviews)); "Prioritizes students, free ride, work from home allowance, free meals" ((in 45 reviews)); "fun and 1 month training is good" ((in 30 reviews)); "Great benefits for temporary contract work during open enrollment periods." ((in 26 reviews)); "Good work environment in qualfon" ((in 17 reviews))

What are the cons of working at Qualfon according to real employee reviews?

"Low pay and other compensation" ((in 93 reviews)); "Low salary offered and not enough for my basic needs" ((in 70 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 59 reviews)); "have not seen or heard anything else these except our supervisors have told us not everyone will get a merit raise." ((in 14 reviews)); "Lack of professionalism from some upper management" ((in 12 reviews))

What are employees saying about Qualfon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Qualfon layoffs and their outlook for job security at Qualfon in 2026.

What are the top reviewed Qualfon locations?

Fort Collins , Coeur d'Alene , Highland Park , San Antonio , Johnstown , Harlingen , Liberty Lake , Orlando , Fort Worth , Hayden , Dallas , Casselberry , Orangeburg , Troy , Billings , Houston , Boise , Holland , Brownsville , Denison , Spokane , Post Falls , New York , Detroit , Shelbyville , Washington , El Paso , Texas City , Michigan City , Los Angeles

Qualfon reviews

2.9

41% would recommend to a friend

(1,107 total reviews)

Alfonso J. Gonzalez

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

Qualfon has an employee rating of 2.9 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Qualfon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Dec 20, 2019

QA Analyst

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Good training, attempts to instill positive atmosphere.

Cons

Everyone is leaving. Lots of backstabbing. Upper management listens to and believes gossip. They have a your are beneath me attitude.

2.0

Sep 11, 2019

The people are good, the sups are decent, but the environment is prison-like, and the pay is lousy.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Be sociable, and you'll find there are good people at Qualfon. The sups are good people too, though their hands are usually tied.

Cons

Extremely stressful work - you get to absorb negativity from callers all day. Pay is lousy - just a hair above minimum wage. Upper management is really disciplinarian, resulting in a prison-like work environment. You get yelled at by customers, nitpicked by QA, and your sups (yes, they are nice, but their hands are tied) are required to hold you to ridiculous metrics, all for terrible pay. And there's extreme competition for the few advancement opportunities that exist there.

1.0

Mar 28, 2019

Horrible work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I wouldn't recommend anything about this company.

Cons

- No communication - Doesn't care about employees - No room for promotion - Hostile work environment - Poor Management - PTO is acquired slowly, less than an hour every paycheck. - Crappy and ineffective training. Wasn't prepared for the job.

Viewing 25 - 27 of 1,107 Reviews

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Qualfon

Qualfon reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

QA Analyst

The people are good, the sups are decent, but the environment is prison-like, and the pay is lousy.

Horrible work environment

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