Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 43 reviews)); "Friendly staff and guests there" ((in 36 reviews)); "Easy job and flexible hours" ((in 23 reviews)); "Great customers and coworkers." ((in 20 reviews)); "Manager is nice." ((in 20 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 77 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 47 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 36 reviews)); "Lack of training" ((in 6 reviews)); "Everyone was paid $9/hr and no one got any raises." ((in 5 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (871 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

1.0

Mar 4, 2025

Don't waste your time unless you management

Night auditor

Recommend

CEO approval

Business Outlook

Pros

It was a paying job

Cons

Very clicky Favoritism Ill managed Unfair request Work that was not related to the hotel work Miniature never showing up on time Having to work longer than your shift because of worker not showing up or manager for their hour schedule Accusations without proof

3.0

Mar 3, 2025

Eh, it was alright

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

clean spaces, alright co-workers, nice town.

Cons

often got other departments jobs shoved onto the front desk staff when they were really capable of doing these tasks themselves.

5.0

Feb 18, 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Such a great place to work. Managers are great and other employees are great. You can tell with employees that they really care about their customers.

Cons

None cons at this moment

Viewing 34 - 36 of 871 Reviews

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Jobs at Quality Inn & Suites

Hotel Laundry Attendant

Hotel Front Desk Agent