Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 45 reviews)); "Friendly staff and guests there" ((in 39 reviews)); "Manager is nice." ((in 18 reviews)); "Great customers and coworkers." ((in 17 reviews)); "good work environment at office" ((in 9 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 73 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 46 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 37 reviews)); "Long hours with no insurance" ((in 21 reviews)); "Lack of training" ((in 6 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (871 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

2.0

Mar 15, 2025

Unprofessional Management

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Consistency with weekly scheduled hours.

Cons

Management was never on site to assist with unruly guests. No room for growth into management position due to nepotism. Undocumented workers are treated poorly and are threatened to be reported by the daughter if they push back due to her poor treatment. Management reclassified a minor as a contractor during tax season and refused to provide the necessary documents for taxes. Management failed to provide proper information for taxes for employees. Employees are often cheated out of worked hours. Benefits are not offered.

5.0

Mar 12, 2025

Amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work culture and atmosphere

Cons

I do not have anything to provide.

3.0

Mar 4, 2025

Good

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Easy to do each task

Cons

Some people are hard to deal with

Viewing 31 - 33 of 871 Reviews

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Jobs at Quality Inn & Suites

Hotel Laundry Attendant

Hotel Guest Service Agent - Nights