Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 45 reviews)); "Friendly staff and guests there" ((in 41 reviews)); "Manager is nice." ((in 18 reviews)); "Great customers and coworkers." ((in 16 reviews)); "Good work environment, good pay" ((in 7 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 76 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 48 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 36 reviews)); "Long hours with no insurance" ((in 21 reviews)); "There was basically no training and I had to teach almost everything to myself and just hope I didn't mess it up." ((in 7 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (871 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

4.0

Sep 18, 2017

One Of My Most Favored Jobs

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

The owner/managers are great people to work for. The people I work with are amazing and have become more than co-workers. I consider these people family. Scheduling is very flexible as long as your able to do the job you are hired for. There are opportunities to move around within the company and to various other positions as experience is gained. The customers/guests are for the most part great to work for. I love the customer service aspect of the company.

Cons

Not many but you'll have a few sour guests who have attitude and do what they can to take it out on you. There are a few Choice Rewards members who think everything should be given to them and are arrogant and snotty.

5.0

Sep 13, 2017

Employment

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule,extra bonuses, friendly, clean environment

Cons

No benefits, unpaid vacation or leave time

3.0

Sep 11, 2017

Oakland Airport Hotel Desk Job

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

For the most part, it's an easy job, regular pay.

Cons

No chance of advancement, no raises for years at a time, pay is barely over minimum wage. Little feedback from management, area is going downhill fast.

Viewing 679 - 681 of 871 Reviews

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