Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

56% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 44 reviews)); "Friendly staff and guests there" ((in 38 reviews)); "Great customers and coworkers." ((in 16 reviews)); "People, free breakfast as an employee" ((in 7 reviews)); "Good work environment, good pay" ((in 6 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 77 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 46 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 33 reviews)); "Long hours with no insurance" ((in 23 reviews)); "They will harass management if there is a room out of order, instead of approving it to be fixed, so most managers will hide that their rooms are horrible." ((in 18 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

56% would recommend to a friend

(871 total reviews)

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

871 reviews

5.0

Dec 4, 2022

Pay Well /Atmosphere not good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hourly wage, insurance , control of rooms cand hotel and guest

Cons

Being alone every night and having to take care to f yourself by yourself

1.0

Dec 2, 2022

horrible to work for a private owner

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

hours are guaranteed bc of turn over

Cons

no accountability from owners. they do what they want despite company/umbrella policy

1.0

Nov 29, 2022

Unsupportive & Unprofessional

General manager

Recommend

CEO approval

Business Outlook

Pros

Very laid back in allowing you to run operations.

Cons

Franchise owners are hands on but do not necessarily now how to handle day to day operations. Owners allow employees to run their business in the ground then expect General Managers to cater to low level employees. Owners cut corners in low budget renovations while General Managers deal with the aftermath of plumbing and mold issues. Long hours…on call 24 hours

Viewing 205 - 207 of 871 Reviews

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Quality Inn & Suites reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay Well /Atmosphere not good

horrible to work for a private owner

Unsupportive & Unprofessional

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