Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

56% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 44 reviews)); "Friendly staff and guests there" ((in 39 reviews)); "They allow for very Flexible Hours" ((in 23 reviews)); "Manager is nice." ((in 18 reviews)); "Great customers and coworkers." ((in 17 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 79 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 46 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 37 reviews)); "There was basically no training and I had to teach almost everything to myself and just hope I didn't mess it up." ((in 7 reviews)); "The pay was horrible with no raise or bonuses." ((in 7 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

56% would recommend to a friend

(871 total reviews)

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

871 reviews

5.0

Sep 19, 2022

Nice

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Owner is great n willing to help you

Cons

Can't think of any right now

1.0

Sep 19, 2022

Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Listened, fun, etc., etc., etc.

Cons

Left from stress and constant tension.

4.0

Sep 16, 2022

Best hotel in the area to work for

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Proactive management. Great workplace culture. Flexible scheduling (if you actively alert management of your scheduling needs). Paid training. Impressive retention of both employees and regular guests. Owners are almost always on-site to assist with any issues and actually care about their employees. Plenty of side-hustle opportunities outside of regular work hours (doing guest laundry, delivering food for guests, etc.) But that’s just if you want to.

Cons

ESL [English Second Language] management/housekeeping staff (so, naturally, communication/cultural barriers can be present for those who lack the resources or know-how to overcome said barriers). Rude customers from time to time (but that just comes with the Customer Service territory, am I right?)

Viewing 229 - 231 of 871 Reviews

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Management

Best hotel in the area to work for

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