Is Quantum Health a good company to work for?

Quantum Health has an overall rating of 2.9 out of 5, based on over 675 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 40% of employees would recommend working at Quantum Health to a friend and 37% have a positive outlook for the business. The best reviews about Quantum Health have been left by employees working as Claims Specialist , Manager and Client Manager .

Does Quantum Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Quantum Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Quantum Health. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Quantum Health?

40% of Quantum Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quantum Health 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Quantum Health?

Patient Service Representative (69) , Care Coordinator (53) , PSR I (40) , Registered Nurse (20) , PSR (17) , Patient Care Coordinator (16) , Claims Specialist (10) , Client Manager (10) , Manager (10) , Customer Service Representative (8) , Software Engineer (8) , Utilization Review Nurse (8) , Medical Representative PSR (7) , RN Case Manager (7) , Team Lead (6)

What are the pros of working at Quantum Health according to real employee reviews?

"Great people to work with" ((in 48 reviews)); "Fair hours and good benefits" ((in 45 reviews)); "The people in the pod are wonderful and there is free food." ((in 27 reviews)); "Collaborative and good work life balance for the most part." ((in 18 reviews)); "Excellent training and fun environment." ((in 15 reviews))

What are the cons of working at Quantum Health according to real employee reviews?

"Poor Management, Unfair Treatment of Employees" ((in 28 reviews)); "Senior Leadership could be more transparent for changes within the organization." ((in 23 reviews)); "It seems that clinical managers have less stringency applied to their metrics because they are a little more difficult to hire which has created a “mean girls” situation in some cases." ((in 22 reviews)); "Completely out of touch with the reality that people are wanting work from home options." ((in 14 reviews)); "obvious favoritism by management" ((in 9 reviews))

What are employees saying about Quantum Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quantum Health layoffs and their outlook for job security at Quantum Health in 2026.

What are the top reviewed Quantum Health locations?

Dublin , Columbus , Worthington , Charlotte , Chicago , Kansas City , Brentwood , Clarksville , Westerville , Denver , Vancouver , Glen Mills , Mango , Yah-ta-hey , Kansas City

Quantum Health reviews

2.9

40% would recommend to a friend

(649 total reviews)

Dayne Williams

39% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.7

Career opportunities

2.5

Senior management

Quantum Health has an employee rating of 2.9 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

649 reviews

4.0

Aug 11, 2016

Personal Care Guide

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really enjoy the people I work with. I feel I really make a difference in my members lives. I truly do believe in this company's mission!!

Cons

I believe that flexibility with Professional staff is the main issue. I am a salary employee and should be treated as such!

Quantum Health Response

9y

Thanks for your review and feedback. It’s so great to hear you feel like you are making a difference in the lives of our members because you truly are! Please contact our Human Resources Director, Venice Herring at (800) 257-2038 X1506 or at Venice.Herring@Quantum-Health.com if you would like to discuss our scheduling policy. Thank you again for your feedback.

5.0

Aug 10, 2016

Great People, Great Mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Happy, caring people! I know it sounds too good to be true but my coworkers really want to be here and truly care about our members. Of course the free food, massage chairs, ping pong tables and tons of free tickets to events help, but the real reason we are all here is because we believe in our mission. To help people through the unchosen healthcare journey!

Cons

If you are afraid of change and growth this is not the place for you. We continue to grow as a company and we are challenged as professionals to expand our skills and understanding of how real people experience healthcare.

Quantum Health Response

9y

Thanks for your positive feedback. We’re glad to hear that you are excited about our growth and the career opportunities it provides you and your peers.

4.0

Aug 9, 2016

Quantum Health

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

QH has made a commitment to providing coaching opportunities for new and veteran Patient Service Representatives through the implementation of Pod 2.0. QH has created task forces to identify the needs/wants of the pods and ways to enhance the training and development of individuals. This company is dedicated to fulfilling it mission of helping their members navigate their healthcare journey...which can only be accomplished by committing itself to the training and well-being of its employees. QH offers great benefits and it's just a great place to work! Food is part of our culture, on a daily, weekly, and quarterly basis! Plus there are other perks such as Food Truck Fridays, Friday Shorts, Tickets to sporting and cultural events, Volunteer opportunities, etc...

Cons

With the rapid growth of QH, comes the 'growing pains' that often accompany that growth. QH appears to be be doing a better job of anticipating its staffing, technology, and equipment needs. With the hiring of so many people, hiring external candidates sometimes becomes necessary - which can negatively impact the company culture since they are not familiar with the QH way of doing things....but are in position to implement change.

Quantum Health Response

9y

Thanks for your review and feedback. We’re glad to hear you have enjoyed the coaching opportunities available for patient service representatives. We also appreciate your feedback on needs of the PODS as we continue to grow.

Viewing 610 - 612 of 649 Reviews

Jobs at Quantum Health

Patient Service Representative

VP Health Plan Market Strategy

United States

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Total Cost of Care Strategy Lead

IT Services Specialist II, Service Desk

Quantum Health

Quantum Health reviews

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Personal Care Guide

Great People, Great Mission

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