Quantum Health reviews

2.9

42% would recommend to a friend

(142 total reviews)
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Dayne Williams

43% approve of CEO

38% positive business outlook

Reviews by job title

142 reviews

Reviews about "Compensation"

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4.0
Jan 27, 2025

Good people unorganized management

Recommend
CEO approval
Business Outlook

Pros

Good salary, people, benefits. Good purpose in the business

Cons

unorganized management, lack in prioritization

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Quantum Health Response
1y
Thank you for sharing your experience. We understand that evolving priorities can be challenging, and we’re focused on strengthening communication and support. As a current employee, we encourage you to take advantage of our open-door policy to let us know how we can better support you. Please feel free to reach out to Missy W. or Veronica K. to discuss further.
1.0
Jan 15, 2025

Don't waste your time

Recommend
CEO approval
Business Outlook

Pros

Average pay and benefits, free snacks

Cons

-Leadership roles are a revolving door with constantly changing direction, expectations, and tech stacks making it impossible to make any progress. The latest focus on AI is just another example of leadership being out of touch and changing expectations with little direction. -The most recent reorganization laid off nearly half of the IT department to hire offshore consultants. People who have no experience with the American healthcare system, despite the reason the business exists in the first place is to help Americans navigate their health benefits. You'd think they would want the people who work on their products to have even an ounce of experience with the reason the company exists in the first place and care about the work they do, but that no longer seems to be the case. -The tech stack is all over the place, takes forever to learn how everything fits together. -No clear path to promotion. It depends on your manager, if you’re lucky enough to even have one. -Management is overworked. They don't have time to properly train new employees or hear any feedback despite having an "open door policy". Even if you are lucky enough to bring up your concerns with someone, they’re quickly waived away. -Any employees who weren’t immediately let go have to directly train their offshore replacements, as if having to face the looming end to their employment wasn’t bad enough

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Quantum Health Response
1y
Thank you for taking the time to share your experience with us and we are sorry that your role was impacted as a result of our business growth. We appreciate your insights and regret that certain aspects of your experience did not meet your expectations.
1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

average salary, average benefits, not much else to speak of. I think their original mission is probably a good one.

Cons

Constant restructuring. No clear direction/vision. No communication amongst teams. Typical leadership tropes "Bring in AI, that's our idea, now you guys figure out the rest". Out of touch leadership. Convoluted tech stack. It's as if someone receives bonuses to use as many services and systems as possible making learning the system excruciating. Evangelizing anything important and/or beneficial fell on deaf ears. Have had 3 major layoffs in 2 years. The last major round of layoffs was so they could bring in offshore consultants, dropping close to 1/2 of the IT org or more. That's about as anti-American workforce as you can get. Disgusting.

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Quantum Health Response
1y
Thank you for sharing your feedback. We understand that organizational changes and shifting priorities can be challenging. We're committed to ensuring clear communication and providing the necessary resources and training to support successful transitions.
Viewing 22 - 24 of 142 Reviews

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