Quest Software reviews

3.3

59% would recommend to a friend

(1,223 total reviews)
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Tim Page

57% approve of CEO

54% positive business outlook

Quest Software has an employee rating of 3.3 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Dec 29, 2017

inside sales specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are no pros. awful work environment, horrible managers, horrible upper management

Cons

DOES NOT pay full commissions. Is all a scam. Managers are awful and uneducated.

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Quest Software Response
8y
If you have indeed had issues with payment of commissions, please contact me directly at luann.johnson@quest.com and I will help you resolve it immediately. There are plenty of ways to resolve employee issues but unfortunately posting on Glassdoor is not one of them. My door is open if I can help LuAnn CHRO
1.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

No Pros to list here. You can't really find positive things in a company when they are doing so many things incorrectly and other tech companies have no hold backs at the magnitude Quest has. You may think "this is just 1 disgruntled employee". Please go check the current rating. At the time of posting this.. 24% of employees recommend working for this company to a friend. If you had 4 friends that worked at Quest and only 1 of them recommended working there...would you? What about 100 friends? And only 25 of them recommended it? Out of the 24% that's also including all of the reviews that were positive BEFORE the split when DSG was good. If you take those out the rating would be much lower than that. Make sure you read the cons below.

Cons

3 things to look at for the current state of Quest: ***Management ***Processes ***Direction ***Management*** Absolutely terrible. They are definitely only "managers" with their marching orders, and none are true leaders. All of the leaders were either laid off or hit the high road. Only to leave behind people looking for a quick opportunity to become managers (read: unqualified & unfit). ***Processes*** The absolute WORST in the tech space at this point in time. Guaranteed. If you're looking at opportunities here do yourself a favor and look elsewhere. I'll give you the low down. We (Quest) were originally a standalone software company acquired by Dell back in 2012 to become part of Dell Software Group. Before DSG, Quest was great and DSG was great as well. Processes worked. Marketing had a defined plan. Sales people actually sold stuff. Sales support teams had their processes down. Things were clicking. Dell Software Group (DSG) was sold to a VC firm in November 2016 and became Quest again. The VC firm didn't lay anyone off initially, but they certainly did in February with the new fiscal year. TONS of talent was laid off. TONS of very important people were laid off. The point is..if you're looking at a job here and you don't know anything about Quest you have been warned: you will likely encounter process problems for a year+ before things smooth over. Management has voiced this to us directly. AND - that year of time is assuming that nothing else will change (which it most likely will because Quest is managed by a VC now who only cares about the $ side of things), and that's also assuming that Quest won't be sold off (strong possibility there too). To top it off - if one of the main things you want in a company is a long term career that you will love it's not here. You will waste your time here. Which brings me to my last point.. ***Direction*** Given all of the info I gave you in the first 2 sections you probably know where this company is going. South. Fast. Actually. No. South is considered a direction and Quest doesn't have any of that at this point in time. Very sad as a ton of people wanted the transition and new company as a whole to be great.

1.0
Feb 28, 2017
Recommend
CEO approval
Business Outlook

Pros

None worth writing about here.

Cons

Acquired recently by Fransisco Partners. What a joke. Barely present execs. No investment, just cut, cut cut, ready to divvy up and sell again to make a profit.

Viewing 49 - 51 of 1,223 Reviews

Glassdoor has 1,284 Quest Software reviews submitted anonymously by Quest Software employees. Read employee reviews and ratings on Glassdoor to decide if Quest Software is right for you.