Quest Software reviews

3.3

59% would recommend to a friend

(1,223 total reviews)
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Tim Page

57% approve of CEO

54% positive business outlook

Quest Software has an employee rating of 3.3 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Nov 14, 2017

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Decent products -Decent infrastructure already in place to help sales people be successful (Existing Salesforce database with lots of key contacts, existing customer base who, for the most part, are happy) -Divested from Dell, Dell destroyed the progress of all Quest's products

Cons

-Management can be extremely deceitful Delivering comp plans half way through quarters Mentioning lowering quotas and it never happening Reps having to fight to get proper commission payouts -Quotas are extremely unrealistic, no one is hitting quota.. maybe 10% of reps -No culture because experienced employees are laid off and then new employees are hired for the same positions 4 months later that must be trained and guided. Years of natural experience lost... -No tools given to sales to help them sell No one teaches anyone how to create reports in salesforce No existing account sets are given to new inside sales rep in new territories Reps not trained on mass emailing Reps not taught basics of selling - value, time, money, pain Lack of call shadowing to help reps -Lack of leadership - not a lead from the front mentality, lead by blaming others and offloading work to others -Mentality of "Always busy" but definitely not always busy because in reality there is not much going on

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Quest Software Response
8y
Thank you for a very long and detailed list of your experiences with Quest post divestiture. I'm sorry that your experience was so unsatisfactory. We have made great strides in reorganizing our sales teams from a functional model to a BU specific sales force. While there have certainly been issues from time to time, Quest leaders have acted with integrity and with the best interests of employees in mind at all times. There have been many success stories, including our announcement yesterday of the current crop of early qualifiers for President's Club. Good luck in your new role LuAnn CHRO
2.0
Nov 13, 2017

Sales Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a good learning experience.

Cons

After Dell decided to sell Quest Software, the company went through stages of reorganization and they were trying to save every penny they could. They let go some of the most influential people who were actually very passionate about their jobs and made the business thrive. They brought in people who barely knew the products especially the Microsoft Management Platform software solutions and there were just so many rumors, it was so hard to even work for some people. Managers of course had their favorites and you could tell some people just lost their motivation to continue working because business was depleting and the quotas were raised very high to the point of it being impossible with such a small team left. After the merge, things definitely went downhill so I would not recommend it anyone unless a miracle happens and business starts to thrive again.

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Quest Software Response
8y
I have the pleasure of being in a Quarterly Business Review for all of our business units and there are some amazing success stories happening in all areas. Quest is thriving post-divestiture. I'm sorry that you weren't here long enough to share in that success.
1.0
Oct 12, 2017

Go anywhere else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They will often pay you.

Cons

Management has no interest other than to wring as much cash out of cash cow products as possible. They're also not very good or intelligent at doing even that.

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Quest Software Response
8y
Good luck in your new role
Viewing 76 - 78 of 1,223 Reviews

Glassdoor has 1,284 Quest Software reviews submitted anonymously by Quest Software employees. Read employee reviews and ratings on Glassdoor to decide if Quest Software is right for you.