Quest Software reviews

3.3

59% would recommend to a friend

(1,225 total reviews)
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Tim Page

56% approve of CEO

54% positive business outlook

Quest Software has an employee rating of 3.3 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Co-Workers, Solid Products, Well established organization in the industry, Good place to get your foot in the door in sales and Saas industry.

Cons

PAY, PAY, PAY… they expect you to close 1M+ a year to hit quotas and the base pay is 35K MAYBE with taxes etc. Decent leadership but they truly don’t care about you at the end of the day, benefits are average and pay is extremely subpar for what they expect you to close. I know SDRs at other orgs making twice as ISR/Account Managers at Quest. The turnover rate is SO HIGH due to the fact you get paid next to nothing while they expect you to close 300K per quarter.

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Quest Software Response
4y
Thank you for your perspective. FY22 was a year that had more high earners among our sales people and more President's Club qualifiers than every before. I'm sorry that it didn't work as well for you as it does for other sellers and we wish you all the best in your new role. LuAnn, CPO
4.0
Oct 25, 2021

A solid company

Recommend
CEO approval
Business Outlook

Pros

-Salary is competitive for the position -internal promotion opportunity -Monthly commission checks -We shut down every year for the week of Christmas. Paid -Presidents Club -Overtime is paid on top of salary

Cons

-The CRM system is a mess. -Internal processes are cumbersome. -Simple tasks are made tough because of internal system issues. -They take back commission for customers that do not pay their invoices on time.

3.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

opportunities to be promoted from within, lower level and regional management are great, work life balance was solid until new CEO

Cons

Pay for sales reps is nowhere near relative positions at other companies - especially for people promoted from within as they pay external employees almost twice the amount for the same position, Outlook of Quest from current employees has gone downhill fast since new upper leadership and C-level executives took over the past year, long time employees are dropping like flies and going elsewhere

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Quest Software Response
4y
Thank you for taking the time to leave us a review and I'm glad that you've found so many pros during your time with Quest. We value transparent communication and our all-hands calls are designed to promote this. We don't sugar coat anything and we invite questions of all kinds. The one caveat is that we don't respond to anonymous questions on those calls. If an employee really wants to ask a hard question, they have to own it. If something is bothering you, speak up using one of our internal methods of feedback such as townhall, We Are Listening, engagement survey or by sending an email directly to me or to Patrick. The difference between those methods and Glassdoor is that you have to own it by signing your name. LuAnn CHRO
Viewing 118 - 120 of 1,225 Reviews

Glassdoor has 1,286 Quest Software reviews submitted anonymously by Quest Software employees. Read employee reviews and ratings on Glassdoor to decide if Quest Software is right for you.