Quest Software reviews

3.3

57% would recommend to a friend

(1,223 total reviews)
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Tim Page

53% approve of CEO

51% positive business outlook

Quest Software has an employee rating of 3.3 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Not much to go on here. Management is great, still trying to figure out their things they need to get straght

Cons

They don't pay their people well. You will do a lot of work, maybe even close some good business, but whats the point if you can't even hit your Quota? Quota is absolutely unattainable and they've implemented a 1.4X factor to help you attain it, but still unattainable.

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Quest Software Response
8y
Based on the number of people who have qualified for President's Club, the changes have had a positive impact in many cases. As a suggestion, your manager is ready and willing to help you be successful so lean on him or her as much as possible. Good luck in Q4 All the best, LuAnn CHRO
1.0
Sep 15, 2017

Avoid this company, being run into the ground

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some decent front-line employees still work here, and some of the products are decent.

Cons

Management is the worst I've ever seen at any company or industry I've ever worked in. The company is falling apart from the inside-out. hey are highly unprofitable, which is amazing for a software company considering the margin on software. The investors that own Quest Software made a bad investment and are now scrambling to cut costs and try to fudge the numbers to make it look like Quest is profitable, but you can only cut costs and fire people to a certain extent, so this strategy is not going to work for long considering the enormous drop in sales after being divested from Dell. The remaining employees are dealing with pay cuts and purposely unattainable quotas. There is no strategy to dig Quest out from the deep hole it is in, management has an outdated mentality and no clue on how to fix the situation that they have created for themselves.

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Quest Software Response
8y
There is a miscategorization of cost reductions following the divestiture from Dell. Staff reductions resulted from two things: the change in organization to accommodate a Go to Market structure focused on business units and the difference between the needs of a 150,000+ employees company versus a much smaller company. Quest is investing in growth through product development. Our results were sufficient to pay a mid year bonus to employees. There have been no pay cuts anywhere in the world - anywhere. I see a very different company than you do. Best of luck in your new role.
2.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Good people relatively laid back pay is decent work life balance is good vacation time is great you are immediately fully vested in 401K

Cons

Lack of communication of direction of company management makes decisions that are questionable The new owners cut a lot of staff and the result was that inbound volume was far too heavy to keep up with - add to that they implemented Salesforce.com for the team and then asked us to fix it for them when it went badly. Requests like this we were typically informed took priority over the inbound requests that were already difficult to keep up with anyway. Management in this department is uninspiring, they are all pretty new to management, don't seem to know much about employee development or care about the employees too much in general. There isn't much sales enablement as you will be asked to tackle heavily administrative tasks that they should have a support team doing There isn't really a training program No real room for upward movement, in an ideal world you would go to a new licensing sales job, but they want to pay you less money overall to be "promoted" to that team You have a team quota with a large team. It is not ideal, it makes "commissions" seem very low, and it makes the quota feel insurmountable

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Quest Software Response
8y
It sounds like you experienced all the drawbacks of the divestiture and none of the positive impacts. Some of those include a much smaller organization and leadership team, allowing us to make very quick changes when something isn't optimized. There has been significant change in the Columbus based Renewals Team over the last 90 days including compensation, promotions from within, process clean up and sales enablement. It's a very different environment and feedback from employees is positive and upbeat. Good luck as you search for your next opportunity!
Viewing 13 - 15 of 1,223 Reviews

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