Is Quest Software a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Quest Software have rated their employer with 4.7 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of Quest Software employees being 3.4 out of 5 stars. Search open Technical Support Engineer Jobs at Quest Software now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Quest Software .

Does Quest Software pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Quest Software with 4.6 out of 5 stars based on 23 anonymously submitted employee reviews. This is 30% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Quest Software.

What are the top reviewed jobs at Quest Software?

Software Engineer (51) , Sales (37) , Account Executive (34) , Account Manager (31) , Inside Sales Representative (25) , Technical Support Engineer (23) , Senior Software Engineer (20) , Software Developer (20) , Sales Representative (18) , Sales Manager (14) , Marketing (13) , Manager (11) , Renewals Representative (11) , Business Development Representative (BDR) (10) , Sales Account Manager (10)

What are the pros of working at Quest Software according to real employee reviews?

"Team most people are great and care for Each other" ((in 132 reviews)); "Very Good and Work life balance is so good." ((in 95 reviews)); "Good benefits (before covid)" ((in 61 reviews)); "There are still a few great teams and people left" ((in 36 reviews)); "good to work challenging good salary" ((in 31 reviews))

What are the cons of working at Quest Software according to real employee reviews?

"Bad management (as in they have no idea how to manage)" ((in 55 reviews)); "Low Pay for BDR reps" ((in 34 reviews)); "Changing upper management gives a feeling of instability" ((in 22 reviews)); "Senior Management continually moving in and out" ((in 11 reviews)); "No Job Security but this due to realigning the priorities" ((in 10 reviews))

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Quest Software

Quest Software Technical Support Engineer reviews

4.7

99% would recommend to a friend

(23 total reviews)

Tim Page

100% approve of CEO

60% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Work/Life balance

4.7

Culture & values

4.6

Senior management

4.6

Compensation and benefits

4.6

Career opportunities

Technical Support Engineer employees have rated Quest Software with 4.7 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Quest Software is rated 29% above average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

23 reviews

2.0

Feb 28, 2017

Employment

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great people to work for

Cons

Stop getting rid of the good people to work for.

3.0

Dec 14, 2016

Quest Software - under new management....

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits. I mostly had good managers, some better than others, but none that I thought were visionary or particularly inspiring. Most of my coworkers were above average to very good at their jobs.

Cons

For most of my time at Quest, revenue was declining. So there significant WFRs every year or two. This meant that some of the most talented people left of their own accord. I always got the impression that the folks in upper management were bean counters and never really understood the market or bigger picture of selling commercial software.

2.0

May 25, 2014

Good at identifying acquisition targets, not much else

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Fresh fruit and K-cup coffee in the breakrooms.

Cons

Pervasive mediocrity interrupted by pockets of shocking incompetence. Aggressive acquisitions are followed by layoffs and malign neglect. Executives who manage products and divisions into the ground are rewarded with promotions. You may search in vain for evidence of leadership or vision.

Viewing 16 - 18 of 23 Reviews

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Quest Software

Quest Software Technical Support Engineer reviews

Ratings by category

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Reviews by job title

Employment

Quest Software - under new management....

Good at identifying acquisition targets, not much else

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