Is Quest Software a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Quest Software have rated their employer with 4.7 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of Quest Software employees being 3.4 out of 5 stars. Search open Technical Support Engineer Jobs at Quest Software now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Quest Software .

Does Quest Software pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Quest Software with 4.6 out of 5 stars based on 23 anonymously submitted employee reviews. This is 30% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Quest Software.

What are the top reviewed jobs at Quest Software?

Software Engineer (51) , Sales (37) , Account Executive (34) , Account Manager (31) , Inside Sales Representative (25) , Technical Support Engineer (23) , Senior Software Engineer (20) , Software Developer (20) , Sales Representative (18) , Sales Manager (14) , Marketing (13) , Manager (11) , Renewals Representative (11) , Business Development Representative (BDR) (10) , Sales Account Manager (10)

What are the pros of working at Quest Software according to real employee reviews?

"Team most people are great and care for Each other" ((in 132 reviews)); "Very Good and Work life balance is so good." ((in 95 reviews)); "Good benefits (before covid)" ((in 61 reviews)); "There are still a few great teams and people left" ((in 36 reviews)); "good to work challenging good salary" ((in 31 reviews))

What are the cons of working at Quest Software according to real employee reviews?

"Bad management (as in they have no idea how to manage)" ((in 55 reviews)); "Low Pay for BDR reps" ((in 34 reviews)); "Changing upper management gives a feeling of instability" ((in 22 reviews)); "Senior Management continually moving in and out" ((in 11 reviews)); "No Job Security but this due to realigning the priorities" ((in 10 reviews))

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Quest Software Technical Support Engineer reviews

Item: Quest Software
Rating: 4
Author: Technical Support Engineer

4.7

99% would recommend to a friend

(23 total reviews)

Tim Page

100% approve of CEO

60% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Work/Life balance

4.7

Culture & values

4.6

Senior management

4.6

Compensation and benefits

4.6

Career opportunities

Technical Support Engineer employees have rated Quest Software with 4.7 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Quest Software is rated 29% above average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

23 reviews

2.0

Mar 7, 2012

Great Place to learn, but no room for advancement

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good place to learn virtualization technology, pretty laid back support group. Reimbursement for approved certification like VCP, and MCSE.

Cons

Have been working here for three years, recieved 3% raised, which was pretty much nullified by furlough for two of the three years working here. So far Q1 2012, I've seen layoffs in my department, and no furloughs yet. Also, my department is very numbers driven, and heavy on customer satisfaction. The support role is more of a customer service role, than a technical/engineering role.

4.0

Nov 23, 2010

Its good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good Company to start a career in support and gradually move positions if you wish to make a mark.

Cons

downsides few, do push yourselves up the ladder to get recognized.

Viewing 22 - 23 of 23 Reviews

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Quest Software

Quest Software Technical Support Engineer reviews

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Great Place to learn, but no room for advancement

Its good

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