This is a startup, so things are constantly changing, which is expected in a start up environment.
Since the company is still relatively new, there are not set guidelines or processes to follow. We need to have a more carefully thought out and consistent performance review process where employees are reviewed on a six month basis instead of an annual basis. Many people are due for promotions, but nothing has happened in over a year, because this is not a top priority for management. This affects every employee and affects employee performance and morale.
In addition to the statements above, Qventus needs to start paying everyone market value, and ideally be transparent about compensation. Using stock options as a way of paying a lot less is not a valid excuse. Startups at our level, including startups our investors have invested in, pay a lot more than what Qventus offers, and have more benefits than we do. Reaching a state where every employee is fairly compensated for will increase performance and will lead to more internal referrals.
We do not have a full time head of HR, which affects all employees when it comes to benefits, etc.