R.R. Donnelley Associate Client Manager reviews

3.3

66% would recommend to a friend

(111 total reviews)

Thomas J. Quinlan, III

85% approve of CEO

35% positive business outlook

Associate Client Manager employees have rated R.R. Donnelley with 3.3 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Associate Client Manager professionals have a good working experience there. R.R. Donnelley is rated in line with the average (within 1 standard deviation) by Associate Client Manager professionals compared to other employers within the Media & Communication industry (3.7 stars).

Reviews by job title

111 reviews
4.0
Nov 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Loved my job, learned an enormous amount of skills to take to my next position, my co-workers were the best, pay was decent and I would have stayed there until retirement if feasible.

Cons

Company re-organized and my position was caught in the "workforce reduction" phase so I was laid off. I was told big lay offs come pretty regularly every couple of years and it wasn't based on your workload or your dedication as an employee. Therefore, job security was low and my fear of being laid off finally occurred. One other "con" was the medical benefits provided. My deductible was $9300 and I paid a good amount monthly for my insurance in addition to the extremely high deductible. As a single parent, I found this to be outrageous but it beat the alternative of not having insurance.

1.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working at RR Donnelley in Columbia, SC - ESPECIALLY if it is for a Columbia Solutions Group CSR position!

Cons

HORRIBLE MANAGEMENT. The manager is old and has no new ideas. She leaves your job in the hands of a 20-something year old right-out-of-college "child" who likes to cuss and brag about drinking as her only hobby. She is your "Lead" but has only worked on ONE account the whole 2 years she has worked at RRD. She has no idea how to help you on your accounts and will talk horribly about you behind your back like a high-schooler to other co-workers and management. And for some reason they actually listen to what she has to say!! They promoted ONE PERSON while I was there and she was consistently 20 mins late for her job and stayed on her cell phone all day at her desk. The systems that you use ALL DAY EVERY DAY are horrible, antiquated, and very glitchy. The computers that they provide are vastly outdated and if you have software issues they just tell you to get over it - causing you to have to click away pop-up alert messages hundreds of times a day. The chairs they provide are nasty, torn, and creaky. Pay is horrible. ZERO RAISES - they tell you there are great opportunities in your interview to get you in the door and NEVER DELIVER. WORK TO LIFE BALANCE does not exist in Q4. You work long horrible hours and nobody gets to be off around the holidays. DO NOT TAKE A JOB HERE IF YOU HAVE ANY OTHER OPTIONS!!!

Viewing 76 - 78 of 111 Reviews

Glassdoor has 4,188 R.R. Donnelley reviews submitted anonymously by R.R. Donnelley employees. Read employee reviews and ratings on Glassdoor to decide if R.R. Donnelley is right for you.