R.R. Donnelley reviews

3.4

56% would recommend to a friend

(3,885 total reviews)

Thomas J. Quinlan, III

55% approve of CEO

49% positive business outlook

R.R. Donnelley has an employee rating of 3.4 out of 5 stars, based on 3,885 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R.R. Donnelley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 8, 2014

A frustrating place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Due to the cutbacks in staffing and the resulting increase in job responsibilities, each employee is typically given additional responsibilities well above and beyond their original job description. So, while you won't be paid more for your additional duties, you will gain experience in a large number of print-related roles that prepare you for a position elsewhere. Free coffee. Always a plus.

Cons

The LDP Associate program, lauded as one of the company's strengths, is in actuality one of its biggest weaknesses. This program takes recent college graduates, who typically do not even have a long-term interest in the print industry, and places them into roles that they are not trained or ready for. Many of the LDPs wash out once they work at CGX for a year or so. Some stay on, and are promoted to positions they are absolutely not ready for, to the great detriment to the individual operating companies and to CGX as a whole. When you combine this with the targeted termination of highly-paid printing experts, experienced managers and trade craftsmen that used to make up the companies that CGX cannibalized, you get a recipe for exceptionally weak/clueless management without any hope for internal promotion of more qualified individuals. The IT group, TSSG, is particularly staffed with "warm bodies" that have no business remaining in an IT role. There are some diamonds in the rough that carry the rest of the TSSG division. No tuition reimbursement or continuing education programs. As a general rule, pay for CGX employees is lower than industry average, there are no in-house promotions for the "non-LDP" workers, and office culture is somewhat demoralizing and frustrating.

3.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The company is at a transition point as it seeks to move away from a print-focused business to one more oriented to service and technology in an internet world. There are opportunities for smart and flexible people who can help the company adapt.

Cons

Compensation is low to average, raises are cost-of-living at best. No 401K matching, poor health benefits. RRD treats people as a cost center.

2.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Very knowledgeable and dedicated workforce Excellent use of technology Flexible with work/life balance

Cons

Leadership has no clear direction and does not share information with employees Benefits are awful !! I was with RRD for over 15 years and watched them go from being world class to very high priced insurance and taking away all 401K matching, educational assistance, lower life insurance coverage, stopped pension plan, you name it they take it away. Bonuses are non existent Merit Pay increased have been 1% across the board for the past couple years and never seem to go over 2.5% at anytime. No advancement. Unless you are "buddy buddy" with upper management you will not advance.

Viewing 3544 - 3546 of 3,885 Reviews

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