Pros
The hours were flexible, especially helpful for someone going to school during the day. They have shifts all day and night, although the day shifts are reserved for those who have worked there the longest. The training was great (in my opinion, though I noticed others struggled a bit--older folks and those less comfortable with computers) and once trained you are thrown in with the rest. It's stressful at first but the shift leads are very helpful and always ready to share their knowledge.
Cons
The evening/night management was horrible. I felt like hiding whenever the manager came by even though I was a stellar employee. The manager made me feel like he would never be satisfied with your performance--kind of a twisted motivation technique which makes employees feel extremely under appreciated.
