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      R.R. Donnelley

      Engaged Employer

      R.R. Donnelley Operations Associate/Account Manager reviews

      3.4

      55% would recommend to a friend

      (125 total reviews)

      Thomas J. Quinlan, III

      93% approve of CEO

      18% positive business outlook

      Ratings by demographic groups

      Operations Associate/Account Manager employees have rated R.R. Donnelley with 3.4 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Operations Associate/Account Manager professionals have a good working experience there. R.R. Donnelley is rated in line with the average (within 1 standard deviation) by Operations Associate/Account Manager professionals compared to other employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      125 reviews
      1.0
      Dec 21, 2017

      Customer Service Rep -- St Charles

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren't any - it's a job only

      Cons

      Too many to list all: I worked for another RRD facility until the recession. Better pay and 401k contributions. St Charles offers low pay, minimal (1%) or no annual raise at all; poor and complicated systems; most are disgruntled employees that don't look past their own nose; some exceptionally hard working CSRs; expensive benefit contributions; EXTREMELY POOR MANAGEMENT

      3.0
      Dec 9, 2017

      No Benefits

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge company with lots of opportunities. Steady paycheck.

      Cons

      Benefits are the absolute worst. No company contributions to 401k, and health insurance options are laughable. Pay is absolutely horrible as well, especially compared to similar industries.

      4.0
      Nov 13, 2017

      Loved my time with RRD!!!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my job, learned an enormous amount of skills to take to my next position, my co-workers were the best, pay was decent and I would have stayed there until retirement if feasible.

      Cons

      Company re-organized and my position was caught in the "workforce reduction" phase so I was laid off. I was told big lay offs come pretty regularly every couple of years and it wasn't based on your workload or your dedication as an employee. Therefore, job security was low and my fear of being laid off finally occurred. One other "con" was the medical benefits provided. My deductible was $9300 and I paid a good amount monthly for my insurance in addition to the extremely high deductible. As a single parent, I found this to be outrageous but it beat the alternative of not having insurance.

      Viewing 82 - 84 of 125 Reviews
      Related searches: R.R. Donnelley Operations Associate/Account Manager jobs | R.R. Donnelley Operations Associate/Account Manager salaries | R.R. Donnelley benefits | R.R. Donnelley interviews
      R.R. Donnelley reviewsR.R. Donnelley Operations Associate/Account Manager reviews

      Glassdoor has 4,188 R.R. Donnelley reviews submitted anonymously by R.R. Donnelley employees. Read employee reviews and ratings on Glassdoor to decide if R.R. Donnelley is right for you.