R.R. Donnelley Operations Associate/Account Manager reviews

3.4

55% would recommend to a friend

(125 total reviews)

Thomas J. Quinlan, III

93% approve of CEO

18% positive business outlook

Operations Associate/Account Manager employees have rated R.R. Donnelley with 3.4 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Operations Associate/Account Manager professionals have a good working experience there. R.R. Donnelley is rated in line with the average (within 1 standard deviation) by Operations Associate/Account Manager professionals compared to other employers within the Media & Communication industry (3.7 stars).

Reviews by job title

125 reviews
3.0
Aug 24, 2017

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Large company to work for. Capabilities through all different divisions is large. Most prospects know who RR Donnelley is.

Cons

Very old school. They don't use a CRM like SalesForce.com - Mentality is "get out there and sell". A lot of lay-offs. They don't like when you sell through a different facility, for some reason it is frowned upon even though all facilities fall under the same company in RR Donnelley.

1.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working at RR Donnelley in Columbia, SC - ESPECIALLY if it is for a Columbia Solutions Group CSR position!

Cons

HORRIBLE MANAGEMENT. The manager is old and has no new ideas. She leaves your job in the hands of a 20-something year old right-out-of-college "child" who likes to cuss and brag about drinking as her only hobby. She is your "Lead" but has only worked on ONE account the whole 2 years she has worked at RRD. She has no idea how to help you on your accounts and will talk horribly about you behind your back like a high-schooler to other co-workers and management. And for some reason they actually listen to what she has to say!! They promoted ONE PERSON while I was there and she was consistently 20 mins late for her job and stayed on her cell phone all day at her desk. The systems that you use ALL DAY EVERY DAY are horrible, antiquated, and very glitchy. The computers that they provide are vastly outdated and if you have software issues they just tell you to get over it - causing you to have to click away pop-up alert messages hundreds of times a day. The chairs they provide are nasty, torn, and creaky. Pay is horrible. ZERO RAISES - they tell you there are great opportunities in your interview to get you in the door and NEVER DELIVER. WORK TO LIFE BALANCE does not exist in Q4. You work long horrible hours and nobody gets to be off around the holidays. DO NOT TAKE A JOB HERE IF YOU HAVE ANY OTHER OPTIONS!!!

Viewing 85 - 87 of 125 Reviews

Glassdoor has 4,188 R.R. Donnelley reviews submitted anonymously by R.R. Donnelley employees. Read employee reviews and ratings on Glassdoor to decide if R.R. Donnelley is right for you.