R1 RCM reviews

3.3

52% would recommend to a friend

(2,937 total reviews)
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Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 19, 2025

Continuously Disappointing

Recommend
CEO approval
Business Outlook

Pros

Some segments of R1 are modern; however, a lot of parts of R1 are legacy code and outdated and never given enough time to improve. Additionally, the pay is average; however, your benefits will cost $10,000 at least so factor that in.

Cons

They just cut 25% of the engineering and product while saying it is in an effort to modernize- even though they just removed the ability to modernize capacity wise. There is so much toxic pressure from upper management on both product and engineers. Performance is not valued- speaking about pay increases; the only thing rewarded is years of experience. Because of this, a lot of the more senior engineers are not the best engineers, but the ones who were content enough to stay.

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R1 RCM Response
1y
Thank you for taking the time to share this important concern with us today. As an organization that values our employees, we are always disappointed to hear about situations like this and always strive to improve with feedback such as yours. Please contact Human Resources team at HRSupport@r1rcm.com with your concerns.
2.0
Dec 21, 2024
Recommend
CEO approval
Business Outlook

Pros

You can work from home, coworkers are helpful.

Cons

R1 had a merger several years ago with CloudMed. We are still feeling the fall out. There is a big disconnect from leadership and upper management as to the direction and goals of the company. We rarely hear anything. Productivity has just been raised again. The work pace is fast, You have to pivot on a moments notice and for all the extra work there is nothing more than a thank you. Many workers put in extra time off shift to meet productivity standards. Sadly it feels that all the company cares about is the amount of work they can squeeze until the employee can’t take it anymore. Turn over is high. Minimal paid holidays, no floating holiday. Must schedule time off way in advance.

avatar
R1 RCM Response
1y
Thank you for taking the time to share this important concern with us today. As an organization that values our employees, we are always disappointed to hear about situations like this and always strive to improve with feedback such as yours. Please contact Human Resources team at HRSupport@r1rcm.com with your concerns.
2.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Most of the team leads I have worked with are decent and actually go to bat for their employees. The benefits are really good, but health insurance goes up at least $5 a year. The pay is ok.

Cons

Upper management don't care at all. I know of several employees that have complained about their direct managers, and it went unheard, the managers were notified as to who complained, and subtle retaliation was brought against the employee(s). The bullies of the company get promotions, while good hard workers go unnoticed and unappreciated. Managers push standard employees to do the work of 3 employees, supervisors and managers. We are not compensated for the extra work. We are not promoted for doing the extra work. We get, instead, a "we appreciate the hard work the TEAM has put forth". It wasn't the TEAM, it was 2-4 good hard workers while managers reap the reward. I do not suggest complaining to the HR support page as they contact you to find out more about the complaint, but then do nothing about it. It's essentially just a ploy to make the company feel like they have answered your concern.

avatar
R1 RCM Response
1y
Thank you for taking the time to share this important concern with us today. As an organization that values our employees, we are always disappointed to hear about situations like this and always strive to improve with feedback such as yours. We encourage you to bring this up to Human Resources team at HRSupport@r1rcm.com to see how we improve your experience. We're always here to listen.
Viewing 73 - 75 of 2,937 Reviews

Glassdoor has 2,993 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.