Does R1 RCM pay their employees well?

According to anonymously submitted Glassdoor reviews, R1 RCM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at R1 RCM. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at R1 RCM?

52% of R1 RCM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated R1 RCM 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at R1 RCM?

Senior Analyst (271) , Analyst (244) , Patient Access Representative (102) , Manager (52) , Software Engineer (46) , Senior Associate (45) , Assistant Manager (40) , Operations Lead (33) , Patient Registration Representative (30) , Patient Registrar (29) , Customer Service Representative (28) , Senior Software Engineer (25) , Director (24) , Quality Analyst (24) , Associate (23)

What are the pros of working at R1 RCM according to real employee reviews?

"flexible work from home" ((in 108 reviews)); "They have good benefits and they are competitive." ((in 107 reviews)); "Pay is good" ((in 104 reviews)); "Great people in our department but function in silos separate from other parts of the company." ((in 72 reviews)); "Company is good and work culture is good" ((in 51 reviews))

What are the cons of working at R1 RCM according to real employee reviews?

"Poor management HR staff is not good at all and not admin staff" ((in 217 reviews)); "The salary is low and monotonous" ((in 87 reviews)); "Some managers don't understand the departments they are managing therefore they set goals and expectations that are not possible to met." ((in 70 reviews)); "There was no training involved besides a log/out on the Medicare systems that would be utilized for the position." ((in 59 reviews)); "Lack of information from upper management" ((in 59 reviews))

What are employees saying about R1 RCM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about R1 RCM layoffs and their outlook for job security at R1 RCM in 2026.

What are the top reviewed R1 RCM locations?

Chicago , Southfield , Salt Lake City , Kalamazoo , Detroit , Austin , Indianapolis , Birmingham , Atlanta , Jacksonville , Murray , Dallas , Wichita , Warren , Provo , New York , Milwaukee , West Valley City , Houston , Nashville , San Francisco , Pensacola , Joliet , Oklahoma City , Washington , Mobile , Waco , Seattle , Pittsburgh , Tulsa

R1 RCM reviews

3.3

52% would recommend to a friend

(2,942 total reviews)

Joseph Flanagan

53% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 21, 2024

Not the worst place

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

The job itself is interesting. If you like to be kept busy, literally your entire shift, this is the job for you. You’ll constantly be talking to patients and helping them with the registration link on their phone. The registration process is lengthy, so be aware that the patients rarely want to do it, let alone complete it.

Cons

The main reason I left was due to favoritism at this location. I understand this issue comes with any job, but the favoritism at this location was another level. My manager, at the time of my employment, would ask employees to tattle on each other. Everyone used this principle as leverage to report ANYTHING that could be used against you. They will send your corrections out to the leaders of every department (even the ones that have nothing to do with you), and by the end of the day every single coworker has heard all the gossip about what was messed up and who’s fault was it. If you have a thick skin, like the fast pace, assertive environment and you can stay out of the company drama, you’ll like this job.

R1 RCM Response

2y

Sorry to hear that your experience at R1 was not as you expected. We would welcome the opportunity to hear from you via our Human Resources team at HRSupport@r1rcm.com. We value feedback and are continually committed to ensuring that R1 is a great place to work for all employees.

1.0

Apr 4, 2024

Worst company I've ever worked for

Financial counselor

Recommend

CEO approval

Business Outlook

Pros

Absolutely none, pay is equal to mcdonalds down the street

Cons

management in my team Utah locations is micromanaged heavily by management, PTO frequently denied and turnover is sky high. I'm leaving this month and I haven't worked here a year and I'm one of the most senior employees. I've never heard of worse management or a more boring job. If you read one review, please save yourself and trust this one.

R1 RCM Response

2y

Sorry to hear that your experience at R1 was not as you expected. We would welcome the opportunity to hear from you via our Human Resources team at HRSupport@r1rcm.com. We value feedback and are continually committed to ensuring that R1 is a great place to work for all employees.

2.0

Jan 26, 2024

Always Short-handed

Birth registrar

Recommend

CEO approval

Business Outlook

Pros

If you stay long enough, the pay can get good.

Cons

More and more of the tasks are going to remote workers in another country. Workers live in constant fear of losing their job. You can work ALL the time, with all the overtime you can handle, and then one day, your position is cut. They try to move you to another job if yours is cut, but that new job isn't safe, either. The hours and extra shifts are good for a person who doesn't mind changing plans at the last minute to help cover absences or vacancies, like if you are single and loving it. The cost of living in the city is so high, you have a hard time living on the starting salary, unless you live out of town, have a second job, or share rent

R1 RCM Response

2y

Thank you for taking the time to share this important concern with us today. As an organization that values our employees, we are always disappointed to hear about situations like this and always strive to improve with feedback such as yours.

Viewing 109 - 111 of 2,942 Reviews

Jobs at R1 RCM

Patient Registration Representative (Wed 12 AM - 6 AM, Thurs to Sat 6 PM to 6 AM)

Patient Access Associate I

Follow-up Associate I

R1 RCM

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Not the worst place

Worst company I've ever worked for

Always Short-handed

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