Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (12) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 82 reviews)); "Fun and friendly colleagues" ((in 70 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Benefits are good" ((in 36 reviews)); "Great teamworking ethos and culture" ((in 35 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 22 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "pension is not market leading" ((in 10 reviews)); "It's border line bullying and like being at school." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jul 15, 2024

N

Customer service

Recommend

CEO approval

Business Outlook

Pros

It's the most comfortable place I have been in a very long time ,wok , pay and shifts

Cons

Customers are never easy in general

4.0

Jul 9, 2024

Fast-paced environment, but good culture

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Friendly and supportive team. No expectation to work outside of your contracted hours and there isn't a blame culture. 2-days a week in the office provides a great level of flexibility. Lots of opportunities for internal promotion

Cons

- Bare minimum Maternity & Paternity (1 week paid leave only) - Not much flexibility on working hours. e.g. longer hours early in the week to finish early Friday - 6.5% pension contribution could be better

5.0

Jun 28, 2024

Exciting place to work

Parts advisor

Recommend

CEO approval

Business Outlook

Pros

There seems to be so many Opportunities with RAC, Management are friendly. Very helpful team

Cons

Car parking can be a pain

Viewing 721 - 723 of 1,057 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Fast-paced environment, but good culture

Exciting place to work

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