Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (12) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 82 reviews)); "Fun and friendly colleagues" ((in 70 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Benefits are good" ((in 36 reviews)); "Great teamworking ethos and culture" ((in 35 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 22 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "pension is not market leading" ((in 10 reviews)); "It's border line bullying and like being at school." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jun 27, 2024

Very straight forward interview process.

Mobile mechanic

Recommend

CEO approval

Business Outlook

Pros

The interview involved technical questions that were challenging but interesting. Very friendly staff all throughout the interview process.

Cons

Nothing that I can think of.

4.0

Jun 25, 2024

Nice place to work

Product manager

Recommend

CEO approval

Business Outlook

Pros

- Flexible work from home arrangement - Great management/Training provided -Competitive Pay

Cons

-Not enough team building or socials

5.0

Jun 16, 2024

Great Team Spirirt

Team manager

Recommend

CEO approval

Business Outlook

Pros

Great communications. Good team culture

Cons

Call centres always have cons. These are no different here.

Viewing 724 - 726 of 1,057 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Very straight forward interview process.

Nice place to work

Great Team Spirirt

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