RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are great and really do care, the job is stressful and at times frustrating, but the benefits being on a long term contract are really good, Holidays, bonus, SIck Pay, Long service bonuses and pension is great, i've worked for this company for more of my life than i haven't so they must be doing something right

Cons

the push on phone stats restricts the ability to help a lot of the time which is frustrating if you really want to help people.

avatar
RAC Response
9mo
Thank you for your incredible commitment over the past 24 years! We're proud to have team members like you who truly care about our customers and each other. Your feedback on phone stats is valuable, we’re actively exploring ways to balance efficiency with meaningful support so we'll ensure this is passed on to the relevant teams to look into further. Thanks again for all you do!
5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I began my career working part-time, handling inbound calls in the breakdown contact centre. From there, the development opportunities and the company’s commitment to internal growth enabled me to build a varied and fulfilling career. Over the years, I’ve had the chance to work across training, supervisory roles, Senior Management, Outsource Partnerships, Transformation initiatives — and everything in between. Each step has offered new challenges and learning experiences, and I’ve always felt supported in my progression.

Cons

Be warned - its addictive! I am 25 years and counting!

avatar
RAC Response
9mo
Thank you for sharing your incredible journey with us! It’s inspiring to see how you've grown across so many areas of the business and we’re proud to have supported your development along the way. Your passion and dedication over 25 years truly make a difference. Here’s to many more milestones ahead!
5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The Company Values , colleagues and great conditions

Cons

Non Really as i am more than happy with my role , line manager & company.

avatar
RAC Response
9mo
Thank you for your kind words and continued dedication! We're thrilled to hear you're happy in your role and feel supported by your manager and the wider team. Here's to moving the company forward together!
Viewing 172 - 174 of 1,052 Reviews

Glassdoor has 1,120 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.