RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Sep 16, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

I’ve worked for the RAC for over 6 years now, I love the job because everyday is different, very self efficient which I prefer, but also if you need help It’s always there, colleagues are always happy to help. good management all very approachable and have a great understanding of our role as recovery specialists as they’ve all done the job before going into the managerial roles.

Cons

Communication from indoor staff could be better. Travel time to jobs for short tows. Spend more time messaging office staff because wrong resource has been sent.

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RAC Response
9mo
Thanks for sharing your experience! It’s great to hear how much you value the variety and independence in your role, and that support from colleagues and management makes a real difference. We’ve noted your feedback on communication and resource allocation and we’ll make sure it’s shared with the right teams to look into further. Appreciate all you do!
5.0
Sep 16, 2025

RAC - BAC Manchester

Recommend
CEO approval
Business Outlook

Pros

The RAC is more than just a roadside assistance brand! It has ambition! Every day I come in to work I feel supported and have a great team around me. The management in Manchester is approachable and forward-thinking. There’s a clear vision for growth across all areas which we have seen over the last few years and we are seeing this more and more with the technology we are introducing. Being part of such a well-known and respected name in the UK feels rewarding and energizing. Great facilities, including free onsite parking!

Cons

We are a large organisation and sometimes change can take time. All the good intentions are there to make things big, better and broader!

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RAC Response
9mo
Thank you for the fantastic feedback! It’s great to hear how supported and energised you feel and we’re proud of the ambition and progress happening across Manchester and our other offices. We agree: investing in our people and technology is key to building an even stronger future so there's no chance we're slowing down!
5.0
Sep 16, 2025

Fantastic Company

Recommend
CEO approval
Business Outlook

Pros

I've been with RAC for nearly 20 years, and I can honestly say it's been an incredibly rewarding journey. The company has always supported me—both professionally and personally—and provided fantastic opportunities for growth and progression. The culture is positive, the leadership is approachable, and the commitment to employee development is second to none. I feel genuinely valued here and would 100% recommend RAC to anyone looking for a fulfilling and long-term career.

Cons

I don't have any at present

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RAC Response
9mo
Thank you for your kind words and nearly 20 years of dedication, wow! We're thrilled to hear how rewarding your journey has been and that you feel genuinely valued. Your experience reflects the culture we strive for -supportive, positive, and full of opportunity.
Viewing 175 - 177 of 1,052 Reviews

Glassdoor has 1,120 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.