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      RDI

      Engaged Employer

      RDI reviews

      4.0

      78% would recommend to a friend

      (884 total reviews)
      avatar

      Bronson Trebbi

      78% approve of CEO

      70% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.6

      Compensation and benefits

      RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      884 reviews
      4.0
      Apr 6, 2016

      It has gotten a lot better

      Inbound operations team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once you are in the door, it feels like family. We may not all agree with each other, but we look out for one another.

      Cons

      Because of the family atmosphere, it can get a little dramatic and back stabby. There is also a lot of favoritism.

      3.0
      Apr 6, 2016

      Real Review

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is hard to lose your job working for RDI. There are many 'projects' that an individual can work on. If you are not a good fit for project A, you may be perfect for project B. There's schedule flexibility and an overall good point system that allows for an employee to take time off as needed (within guidelines) without being in jeopardy of losing their job.

      Cons

      It's hard to move up in the ranks at RDI unless you are related to, dating or are friends with the 'right people'. Compensation does not always match the duties and responsibilities given to the representative. There is a need for new computers and phone equipment. The toilets, sinks, and/or pipes need an overhaul. The restrooms are in too frequent need of repair. The water fountain filter needs to be changed. The water coming from the fountain and sink is cloudy.

      5.0
      Apr 6, 2016

      Great place to work!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, great managers that put their employee's needs first! Diversity in the work environment. Fair opportunity to grow with promotion. Great co workers!

      Cons

      High turn around with employees! Limited resources. Loud work environment. Not enough of couching. Rapid changes with product with little or no training.

      Viewing 763 - 765 of 884 Reviews
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      ReviewsRDI reviews

      Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.