REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

I've worked at three different stores in three different states. The plus is being able to transfer to another store when moving. The health insurance is great and you can't beat paid vacation time at a retail job. Some stores are great with great supervisors and great co-workers. Others, not so much (see below).

Cons

Some stores are run by managers who do not understand how to run a store and generate sales without cutting corners. Unfortunately one of the ways they meet these goals is by reducing payroll hours which leaves you understaffed. At one of my stores, this meant that you had to give total open availability only to get a measly 20 hours per week. And work life balance means nothing when you're working somewhere that is the epitome of inefficiency. Some managers don't appreciate hard work and favor employees who make them feel liked. This creates an environment where lazy employees get promoted and/or scheduled the most hours. At the store I am describing the store manager blamed sales specialists for low morale, treated us like children, and lacked any real leadership skills. He was passive aggressive with feedback and never gave a clear path for development and improvement. My experience at the other two stores were superb. Excellent team oriented environment where managers and co-workers treated everyone with respect.

3.0
Jul 17, 2014

Intereting

Recommend
CEO approval
Business Outlook

Pros

Learning to sell and interact with people in a positive manner.

Cons

The selling of memberships over product was something I'm still confused about.

5.0
Jul 15, 2014

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, cool gear, fun outdoor atmosphere.

Cons

None I can think of.

Viewing 3946 - 3948 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.