REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 2, 2014
Recommend
CEO approval
Business Outlook

Pros

REI consistently attracts quality employees and customers, making the retail business as pleasurable as retail can be. REI takes work-life balance seriously.

Cons

Many decisions for local stores are made on a national level, which can stifle store growth and development, and is a sense of frustration (and often amusement) for retail employees.

4.0
Jul 1, 2014

Great Part-time job

Recommend
CEO approval
Business Outlook

Pros

I have a great group of vibrant coworkers passionate about exploring the outdoors and inspiring customers in their own adventures. The discounts on gear and accessories are amazing, and even though I work part-time I have access to healthcare.

Cons

My work schedule is erratic. I work different hours and days every week. We are given our hours a week at a time, two weeks in advance. We are required to be available for one full shift every weekend, unless we have been approved for time off. Almost no one is full-time, and the number of hours I am given varies dramatically depending on the season. My biggest complaint is that to remain on the health insurance, I have to maintain at least 20 hours average per week, and REI cannot promise to give me at least 20 hours, as I am not fulltime. Averages are checked quarterly, and if I fall below, I loose my insurance. This happened once: I got a letter from corporate in my box, and 1 week later I was off. I got no warning. Scheduling is done per store, but averages are monitored at corporate so there is a disconnect. I was sooooo close to 20 hrs average, I could have contributed some of my vacation time to raise up my average if I had known. I went on COBRA, and the following quarter I again qualified for insurance. Also, any question about the health plan, and I am referred to a phone number. There is no in-house HR at all.

4.0
Jun 29, 2014

sales specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly outdoor people, great discounts, customers are positive.

Cons

Advancement is a slow tedious process.

Viewing 3952 - 3954 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.