REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jun 3, 2014

Great place, not so great hours.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Prodeals and discounts are awesome. - Depending on the store, you meet some great people that can change the way you think about the outdoors. - If you're looking for a part time job that pays well this is a great place to start.

Cons

Unfortunately, unless you started as full time or become a sales lead there is no way you can get full time. There are always problems with scheduling and making sure hours are there. They'll let you go early if business isn't doing too good, which is fine if you don't have bills to pay. Memberships can be a pain as well. If you don't do well one week, it effects the next week you work. You can be great at customer service but if memberships are down it ruins your chance of getting hours.

1.0
Jun 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Some great people at REI. The pro deals can't be beat. Good health benefits.

Cons

Staff is overworked, work life balance varies by director, employees feel a sense of fear that they could be laid off at any time. Layoffs are covered up by managers blaming performance and leaving employees confused and embarrassed. Managers and Directors who don't embrace REI values (or do anything in the outdoors for that matter) are hired, and make changes that have negative impacts across the company. Technology is not supported with enough staff to maintain it. Leadership is not open to change or suggestions, unless it is their change or their suggestions.

3.0
May 31, 2014

Positive

Recommend
CEO approval
Business Outlook

Pros

Work life balance and core values

Cons

Vision, and long-tern objectives are lacking.

Viewing 3967 - 3969 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.