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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,367 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      5.0
      Oct 27, 2011

      Great.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full medical benefits for part time, great discounts and pro deals and friendly work environment. Also great free food and informative vendor clinics.

      Cons

      Difficult to move up in position.

      3.0
      Oct 27, 2011

      Great place to work, except for corporate management being out of touch with co-op member owners.

      Part time sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone working there is an outdoor enthusiast and conversation with co workers is usually about their past or upcoming outdoor activities. Offers higher pay, benefits and discounts than similar retailers such as L L Bean. Examples are free life insurance, basic low cost health insurance and dental insurance for part time help, pro deals usally providing 50% off big ticket items such as Bikes, Kyacks, etc. Free annual bike tune up, ski tuning, and use of rental equipment. Promotes from within.. but must be clearly a team player to get a promotion.

      Cons

      Been a REI CO OP member for 40 years before working there and current management while increasing sales and profits is taking the co-op away from it mission without any imput from the member owners who purportly run the show. Going from providing good quality outdoor equipement that members want at good prices to becoming with quick markdowns more like a Marshalls for mostly women causal clothing labels. Mangers are team players and do not tell headquarters anything negative, like we are not carrying the right product for our area or what product we should be carrying.

      5.0
      Oct 21, 2011

      Amazing!

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      REI was an amazing place to work. I definitely felt at home there. I have a BS though and found a higher paying job or I would have loved to stay. Seriously best retail job you could ever find! Fun interview process and great people. My interview was a group interview - don't worry about being a super outdoor enthusiast - just be yourself and appreciate the world we have around us. Warning - STRONG customer service skills are important!!

      Cons

      Customers return everything and sometimes you want to kill them :p

      Viewing 4264 - 4266 of 4,367 Reviews
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      Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.