REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
avatar

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Oct 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent working environment with a company that supports its mission statement with stewardship and outfitting people for a lifetime of outdoor experiences and challenges.

Cons

Most staff is hired seasonally and hours are earned through performance. Retail can be challenging as we are a high end store and customer service is paramount.

3.0
Sep 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Best customers in any retail store ANYWHERE Super Community Outreach Program Great Product and Gear Above Average Employees

Cons

Very frustrating place to work. Supervisors and managers do not seem to be held accountable for anything except their "metrics"; and so there is complacency amongst management. They have a boss they meet with twice a year or so...otherwise they seem to operate with total autonomy.

Viewing 4267 - 4269 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.