Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,506 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

63% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (460) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (37) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 456 reviews)); "Coworkers are great and the general technical acumen is high." ((in 355 reviews)); "They give you a great discount on all store merchandise as well as comprehensive benefits." ((in 333 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 202 reviews)); "Great work life balance is great." ((in 135 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 367 reviews)); "Bad management and not much growth" ((in 258 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 113 reviews)); "Long hours and difficult to have a consistent schedule" ((in 105 reviews)); "Low wages and hours here." ((in 28 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , Austin , San Francisco , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Aug 21, 2025

Fine for a Part Time job

Store sales specialist

Recommend

CEO approval

Business Outlook

Pros

-Helping customers find gear to help them get outside can be really rewarding -Most co-workers are cool and fun to be around -There is health insurance for part-time which is really nice

Cons

-No consistency in scheduling, so really difficult to work 2 part-time jobs if you need and you will NOT get enough hours here to be sustainable -No ability to grow--almost impossible to move into full-time position

4.0

Aug 19, 2025

Hold People Accountable

Project manager

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance, colleagues, remote eligible

Cons

Slow moving, bureaucratic, double standard on performance for new vs long term employees

4.0

Aug 18, 2025

All in all - net neutral to net positive experience

Sales specialist - action sports

Recommend

CEO approval

Business Outlook

Pros

Good employee discount perks as well as access to pro deals for high end vendors. Company does a good job encouraging further education on all products carried in the store. Generally (at least at my location) a good vibe amongst employees and management.

Cons

It's retail, wages are lower than we all want and often staff are asked to do more than that wage would cover. People can tend to be rude. Your hours per pay period are rarely met, even 'full time' employees usually only hit 38 hrs per pay period.

Viewing 151 - 153 of 4,367 Reviews

Jobs at REI

Fulfillment Warehouse Associate Full Time - 5th Shift (Fri - Mon 3pm - 130am)

Fulfillment Warehouse Associate Full Time - 1st Shift (Mon-Thurs 4am-230pm)

Receiving Associate Full Time - 1st Shift (Mon-Thurs 4am-230pm)

Fulfillment Warehouse Associate Full Time - 2nd Shift (Mon-Thurs 3pm -130am)

Regional Director of Stores, Southeast

REI

REI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fine for a Part Time job

Hold People Accountable

All in all - net neutral to net positive experience

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