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RHA Health Services

Engaged Employer

RHA Health Services reviews

2.6

30% would recommend to a friend

(438 total reviews)

Mickey Atkins

Not enough data to show CEO approval

27% positive business outlook

RHA Health Services has an employee rating of 2.6 out of 5 stars, based on 438 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RHA Health Services employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

438 reviews
1.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Helping people have a better quality of life.

Cons

Literally everything else. Pay is so low that you have to work overtime or get a second job on top of already living here for 7 days. No raises, I've been here 3.5 years. They lie about bonuses and raises to keep you hopeful. Upper management does not care about the employees or the clients. QP is never in the home never answers questions and never covers shifts. Fellow employees are constantly gossiping and making the job harder and making clients lives harder. They took away cable boxes over 6 months ago and it's driving the clients insane with no clear direction of when or how it will be fixed. Maintenance only comes to fix things if state is coming. The day program has lots of space and opportunity to create a healthy learning fun environment but they go up there and color or sleep. I plan all activities myself and often use my own money to get supplies or take them out. No room for advancement. No communication. I've spoke to the director 3 times in my 3.5 years and one time was when state was here. This place is a joke.

1.0
Jul 12, 2025

Avoid at all cost

Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive coworkers create a positive team environment • Individual administrative staff at the office are helpful and responsive • Company provides a work laptop, making remote documentation and communication easier • Opportunity to work in the mental health and human services field

Cons

• Unreasonable and disconnected corporate leadership • Unethical behavior from upper management and clinical directors • On-call workers not paid according to North Carolina Labor Board requirements • Minimal mileage reimbursement that doesn’t reflect actual travel demands • Sexual harassment toward male employees not being addressed or investigated • Inconsistent enforcement of company policies and procedures • Office favoritism influencing decisions on schedules and promotions • High staff turnover leading to constant staffing shortages • Poor communication from corporate leadership down to office-level staff • Excessive caseload expectations with little administrative support • Frequent unpaid overtime due to unrealistic workload expectations • Lack of clear guidance on documentation standards or expectations • Frequent changes in procedures without proper notice or training • Disrespect or dismissiveness from higher-level managers towards field staff • Payroll errors and delays in receiving paychecks • Inadequate support for employee mental health and well-being • No structured process for addressing employee grievances • Little to no follow-through on reported workplace issues • Training often rushed or incomplete for new employees • Limited opportunities for advancement despite years of service • Poor work-life balance due to expectations of after-hours availability • Equipment and technology (like laptops and phones) not maintained or replaced in a timely manner • Lack of accountability for upper management’s mistakes or decisions • Company priorities often focused on billing rather than client care • Paperwork and administrative duties prioritized over actual client engagement • Unfair distribution of responsibilities among staff members • Disorganization within departments causing confusion and delays • Limited resources provided to complete job duties effectively • Minimal employee recognition or appreciation for hard work • Retaliation or negative consequences for speaking up about concerns • Lack of transparency regarding pay structure and raises • Inflexible scheduling with little consideration for employee needs • Leadership ignoring input from experienced front-line staff • Employee suggestions for improvement rarely acknowledged or implemented • Favoritism in assignment of clients and territories

Viewing 22 - 24 of 438 Reviews

Glassdoor has 451 RHA Health Services reviews submitted anonymously by RHA Health Services employees. Read employee reviews and ratings on Glassdoor to decide if RHA Health Services is right for you.