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      RLDatix

      Engaged Employer

      RLDatix reviews

      3.8

      73% would recommend to a friend

      (437 total reviews)
      avatar

      Dan Michelson

      80% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      RLDatix has an employee rating of 3.8 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RLDatix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      437 reviews
      1.0
      Jun 17, 2023

      Avoid Working at RLDatix

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are nice and hybrid schedule is appreciated.

      Cons

      Pay is not competitive with the industry. They do not give raises to anyone in Sales. Last year, everyone in the company except Sales got a 4% cost of living increase. Commission changes yearly and never in our favor. Despite company survey results being negative about pay, the Global HR Dir was overhead saying they aren’t increasing pay and that they’ll just talk about people that got promoted more. Really? That is going to take care of their employees and show they are valued?! Sales has lost great talent because the pay is low and morale in Sales is very low. Lots of unhappy people.

      avatar
      RLDatix Response
      3y
      Thank you for taking the time to share your opinion. As you are a current employee, I invite you to set up time with me to have a conversation about your concerns. FY 2023 was a year of significant change in the business as we realigned our sales team to serve the needs of our customers and our commission plans to reflect the shift in model from license sales to SaaS subscription sales. We are putting focus this year on how we create internal equity across all of the businesses that now make up one RLDatix. This is one of the ways we’re addressing the feedback on pay from our engagement surveys. Positive changes have been made in the sales structures to incentivize collaboration and cross-selling opportunities. We have also instituted a President’s Club trip to reward sales team members that hit their targets. FY2024 commission plans have been radically simplified with clear accountability and have been issued earlier in the year than ever before. I want to address what has claimed to be heard by me or one of my staff regarding pay and promotions as I think reality and context are important to share. In FY23 we invested more in merit and cost of living increases than the previous 3 years due to inflation. We provided energy stipends in the UK because of the steep changes in energy prices over the winter months. It is unfortunate that this isn’t your experience. Our surveys do talk about pay and they also talk about career progression. We have more internal movements and progression happening than people realize so I’m not at all surprised to be overheard saying that I want to talk more about promoting people. Career progression is important and I want to make sure people are aware that it can and does exist within our business. The feedback received from engagement surveys and forums such as this is very important to us. Thank you again for taking the time to express your concerns, and please do consider finding time to have an open dialogue with me so we can continue to understand and work to improve where needed.
      2.0
      Aug 19, 2022

      Communication is HARD

      Credentialing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule, able to work from home

      Cons

      Communication is TERRIBLE within all departments. They keep buying companies and leaving the smaller ones to suffer. Hiring is slow and with little internal promotions. Legacy employees are dropping like flies and management blames everyone but themselves. Pay is not competitive and not enough for the workload you will take on.

      1.0
      May 30, 2024

      Extremely dissappointed

      Credentialing
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm struggling to find any.

      Cons

      Let's start with the micromanagement of time and PTO. The company handbook defines a FULL TIME employee as working "30 or more hours" but we are being micromanaged to 40 hours and then some. Being forced to take PTO in 4 hour increments even if your time away from work will be in excess of 1 hour but less than 4. Personnel have complained to ELT and HR but the gravity of some of the differentiating management approaches is not being seen. It's sad that the company is articulating that they are working on work life balance and pay but we don't feel it as employees. A lot of the positive reviews here are from new hires and employees who have been with the organization less than a year. That is the honeymoon phase of employment. We've had a lot of experienced people join our teams and we have lost them for these exact issues. These are not complaints that are unique to me. Compounding what I've listed, our customers are escalated left and right, and leaving our company. I would give no stars in all categories except DEI if I could.

      avatar
      RLDatix Response
      2y
      Thank you for your feedback; we sincerely appreciate it. We take employee feedback seriously and are always seeking to improve, as you’ve likely heard from our emphasis on participation in the regular Peakon engagement surveys. We do consider feedback from employees of all lengths of tenure, and would like to address your areas of concern: There are some differences among teams regarding PTO to ensure team coverage for the workload. There are also some differences when it comes to employment types – in that hourly employees and salaried employees may have differences in how PTO can be taken. If you’re uncertain, we encourage you to seek clarity from your line manager or HRBP. Our annual review process allows employees to understand how their performance is being evaluated. While many employees are meeting or exceeding expectations, there are employees who require additional coaching or guidance to meet their role expectations. The performance review or Performance Improvement Plans aim to ensure employees know what is expected and provide guidance and support to elevate performance. Again, thank you for your feedback and we want to encourage you to continue this dialogue with your HRBP for more personalized support.
      Viewing 16 - 18 of 437 Reviews
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      ReviewsRLDatix reviews

      Glassdoor has 450 RLDatix reviews submitted anonymously by RLDatix employees. Read employee reviews and ratings on Glassdoor to decide if RLDatix is right for you.