Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

49% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Flexible hours, work from home" ((in 31 reviews)); "Meet great people." ((in 9 reviews)); "Great flexible hours with employees' schedules." ((in 7 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews)); "Everyone is friendly and great to work with." ((in 4 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Because of low pay it invites the lower class to wor there" ((in 31 reviews)); "Poor training, created to set you up to fail no matter what." ((in 14 reviews)); "The pay and benefits are abysmal" ((in 7 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

What are the top reviewed ROI Call Center Solutions locations?

American Fork , Lindon , Salt Lake City , Billings , Houston , Dallas , Lehi , Pleasant Grove , Orem , Missoula , Columbus , Utah , Rexburg , Moab , Spanish Fork , South Jordan , Springfield , Albany , Clinton , Lawton , Oklahoma City , Imperial , Beaumont , Fort Worth , Eagle Pass , Conroe , Humble , Katy , Texas City , Killeen

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.1

49% would recommend to a friend

(257 total reviews)

Rob Schow

64% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.9

Senior management

2.4

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.1 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

257 reviews

2.0

Jun 18, 2021

App

Review analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home, provide equipment

Cons

Things change daily, unorganized, hard to get ahold of anyone

1.0

Jun 3, 2021

RUN AWAY

Customer service

Recommend

CEO approval

Business Outlook

Pros

There is literally not one good thing about this company.

Cons

A company that lacks integrity, paid twice a month only if you call and remind them it’s against the law NOT to pay an employee for hours worked. Management was rude & not helpful what so ever at all, Called in to ask why a month later I wasn’t paid was literally hung up on 3 times, the pay for this job was extremely low to begin with. They start you at $11 an hour there’s a million better work from home opportunities out there. Do yourself a favor and run far away from this one!

5.0

May 15, 2021

Great Job

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

At home employment, Will work with you. Have great training, if you work hard you will learn a lot. Do your job like you are suppose to and help the customers and treat all with respect.

Cons

Campaigns come to an end. You can have to many moves with supervisors. Not enough recognition being it is a home based position.

Viewing 178 - 180 of 257 Reviews

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